Registration & Front Desk Specialist—Community Health

HealthFirst Bluegrass Inc.; Lexington (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

HealthFirst Bluegrass Inc. is seeking a Registration Specialist to support school-based clinics and community health programs. You’ll be the first contact, greet patients, answer calls, schedule appointments, verify insurance, collect fees, and maintain EMR records.

This role requires a high school diploma or GED, 1 year of clerical/clinical experience, and flexibility to work across school and main locations. A valid driver’s license is needed for outreach.

Qualifications

• High school diploma or GED and 1 year of clerical or clinical experience, or equivalent training/experience.
• Flexibility to work in school clinics and main HealthFirst Bluegrass locations.
• If assigned to outreach, valid driver’s license and reliable transportation required.

Responsibilities

• Greet patients/clients at first contact and route messages.
• Schedule, verify, and confirm appointments, with reminders and follow-ups.
• Register patients, verify insurance and determine eligibility for services.
• Collect service fees, reconcile daily transactions, and process billing.
• Maintain accurate patient health records in the EMR system.
• Support community outreach with Fayette County Public Schools staff.
• Assist with first aid, vaccine storage/handling, referrals, and immunization entry.
• Room patients and record vitals when nursing staff is unavailable.
• Translate for providers and nurses if bilingual.

Skills

Customer service

Scheduling

Communication

Education

High school diploma or GED

Tools

EMR system

Job description

HealthFirst Bluegrass Inc. is seeking a Registration Specialist to support school-based clinics and community health programs. You’ll be the first contact, greet patients, answer calls, schedule appointments, verify insurance, collect fees, and maintain EMR records.

This role requires a high school diploma or GED, 1 year of clerical/clinical experience, and flexibility to work across school and main locations. A valid driver’s license is needed for outreach.