Registration & Patient Care Specialist – Bilingual

HealthFirst Bluegrass Inc.; Lexington (KY); On-site; USD 22,000 - 30,000; Full time

Job summary

HealthFirst Bluegrass in Lexington, KY, is seeking a Registration Specialist to support school-based clinics and community health programs. You will be the first point of contact, help with scheduling, insurance verification, and patient registration, ensuring a welcoming environment.

Responsibilities include collecting service fees, maintaining EMR records, supporting outreach with Fayette County Public Schools, and translating for providers if bilingual.

Qualifications

• High school diploma or GED.
• 1 year of clerical or clinical experience.
• Flexibility to work in school clinics and main HealthFirst Bluegrass locations.
• Outreach requires valid driver's license and reliable transportation.

Responsibilities

• Greet patients and answer calls; route messages.
• Schedule, verify, and confirm appointments with reminders.
• Register patients; verify insurance and determine eligibility.
• Collect service fees; reconcile daily transactions; process billing.
• Maintain patient health records in the EMR.
• Support community outreach with Fayette County Public Schools.

Skills

Customer service

Bilingual

Education

High school diploma or GED

Tools

EMR system

Billing software

Job description

HealthFirst Bluegrass in Lexington, KY, is seeking a Registration Specialist to support school-based clinics and community health programs. You will be the first point of contact, help with scheduling, insurance verification, and patient registration, ensuring a welcoming environment.

Responsibilities include collecting service fees, maintaining EMR records, supporting outreach with Fayette County Public Schools, and translating for providers if bilingual.