Customer Service - Follow Fayette County School Schedule!

HealthFirst Bluegrass Inc.; Lexington (KY); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

HealthFirst Bluegrass Inc. is seeking a Registration Specialist to support school-based clinics and community health programs. You’ll be the first contact, greet patients, answer calls, schedule appointments, verify insurance, collect fees, and maintain EMR records.

This role requires a high school diploma or GED, 1 year of clerical/clinical experience, and flexibility to work across school and main locations. A valid driver’s license is needed for outreach.

Qualifications

• High school diploma or GED and 1 year of clerical or clinical experience, or equivalent training/experience.
• Flexibility to work in school clinics and main HealthFirst Bluegrass locations.
• If assigned to outreach, valid driver’s license and reliable transportation required.

Responsabilités

• Greet patients/clients at first contact and route messages.
• Schedule, verify, and confirm appointments, with reminders and follow-ups.
• Register patients, verify insurance and determine eligibility for services.
• Collect service fees, reconcile daily transactions, and process billing.
• Maintain accurate patient health records in the EMR system.
• Support community outreach with Fayette County Public Schools staff.
• Assist with first aid, vaccine storage/handling, referrals, and immunization entry.
• Room patients and record vitals when nursing staff is unavailable.
• Translate for providers and nurses if bilingual.

Connaissances

Customer service

Scheduling

Communication

Formation

High school diploma or GED

Outils

EMR system

Description du poste

Join Our Mission-Driven Team at HealthFirst Bluegrass!

We are seeking a Registration Specialist to provide outstanding administrative and clinical support for our school-based clinics and community health programs. This role is essential to connecting patients with the care they need while ensuring a welcoming and organized environment.

What You’ll Do:

• Serve as the first point of contact—greet patients/clients, answer calls, and route messages.
• Schedule, verify, and confirm appointments, including reminders and follow-ups.
• Register patients, verify insurance and financial information, and determine eligibility for services.
• Collect service fees, reconcile daily transactions, and process billing.
• Maintain accurate patient health records in the EMR system.
• Support community outreach activities and collaborate with Fayette County Public Schools staff.
• Assist with first aid, vaccine storage/handling, referrals, and immunization entry.
• Room patients and record vitals when nursing staff is unavailable.
• Translate for providers and nurses if bilingual.

Requirements:

• High school diploma (or GED) and 1 year of clerical or clinical experience, or equivalent training/experience.
• Flexibility to work in both school clinics and main HealthFirst Bluegrass locations.
• If assigned to outreach, valid driver’s license and reliable transportation required.

Why Work With Us:

At HealthFirst Bluegrass, we believe healthcare is for everyone. Join a compassionate, mission-driven team making a real difference in the community—one patient at a time.

Location: Fayette County, KY

Schedule: Includes occasional Saturday clinic coverage

Pay & Benefits: Competitive pay, full benefits package, and the opportunity to work in a collaborative, service-focused environment.