Registration Clerk-PRN

Kirby Medical Center; Monticello, Northern (IL, KY); Hybrid; USD 22,000 - 25,000; Part time

Job summary

Kirby Medical Center in Monticello, Illinois, is seeking a Registration Clerk (PRN) to join the Admitting department. The role involves direct patient interaction to register for admissions and outpatient procedures, with emphasis on accuracy for insurance and co-pays, while maintaining confidentiality.

The position requires strong customer service skills, problem solving, and the ability to work on multiple shifts in a fast-paced environment.

Qualifications

• Demonstrated problem solving and decision-making skills
• Excellent patient interaction
• Health Insurance knowledge a plus
• Previous customer service experience preferred

Responsibilities

• Answer calls professionally and direct them to the proper department.
• Treat patients and their families with respect and dignity; ensure confidentiality of patients' records.
• Register patients for scheduled admissions and outpatient procedures.
• Collect and document insurance information correctly.
• Collect co-pays when appropriate.
• Demonstrate the ability to be flexible, organized, and function well in stressful situations.

Skills

Customer service

Communication

Health Insurance knowledge

Education

High school diploma

Job description

Description

Job Title: Registration Clerk
Location: Monticello, Illinois
Department: Admitting
Position Type: PRN
Hours per week:
Schedule: Monday to Sunday All Shifts
Holiday Requirement: Rotating holidays beginning in 2027
Hourly Rate: $16.05-$18.43
*Compensation dependent on experience
# of Openings: 2

Kirby Medical Center is looking for an outgoing and driven individual to join our registration team. This high customer-focused position will work directly with patients to register for care in our beautiful facility. If you have an outgoing personality who can relate to many, then this could be the perfect fit!

Job Responsibilities

• Answer calls professionally and direct them to the proper department.
• Treat patients and their families with respect and dignity; ensure confidentiality of patients' records.
• Register patients for scheduled admissions and outpatient procedures.
• Collect and document insurance information correctly.
• Collect co-pays when appropriate.
• Demonstrate the ability to be flexible, organized, and function well in stressful situations.

Benefits

• Generous 401(k) match effective after 90 days
• Quality/Goal incentive annually
• Free Wellness Program

Requirements

• Demonstrated problem solving and decision-making skills
• Excellent patient interaction
• High school graduate or equivalent preferred
• Health Insurance knowledge a plus
• Previous customer service experience preferred

Kirby Medical Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.