Registration Clerk-PRN

Kirby-Medical-Center; Monticello (IL); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Generous 401(k) match after 90 days

Quality/Goal incentive annually

Free Wellness Program

Job summary

Kirby Medical Center in Monticello, IL is seeking a Registration Clerk to join Admitting. This PRN, hourly role focuses on patient interactions and accurate registration for admissions and procedures.

You will handle phone calls, verify insurance, collect co-pays, and maintain confidentiality. If you have excellent customer service skills and can stay organized in a busy environment, apply to join our team.

Qualifications

• Strong customer service mindset and ability to interact with patients and families.
• Excellent communication and listening skills.
• Ability to remain organized and handle confidential information.
• Familiarity with health insurance concepts a plus.

Responsibilities

• Answer calls professionally and direct them to the proper department.
• Treat patients and their families with respect and dignity; ensure confidentiality of patients’ records.
• Register patients for scheduled admissions and outpatient procedures.
• Collect and document insurance information correctly.
• Collect co-pays when appropriate.
• Demonstrate the ability to be flexible, organized, and function well in stressful situations.

Skills

Customer service

Communication

Problem solving

Health insurance knowledge

Education

High school diploma or equivalent

Job description

Description

Job Title: Registration Clerk
Location: Monticello, Illinois
Department: Admitting
Position Type: PRN
Hours per week:
Schedule: Monday to Sunday All Shifts
Holiday Requirement: Rotating holidays beginning in 2027
Hourly Rate: $16.05-$18.43
*Compensation dependent on experience
# of Openings: 2

Kirby Medical Center is looking for an outgoing and driven individual to join our registration team. This high customer-focused position will work directly with patients to register for care in our beautiful facility. If you have an outgoing personality who can relate to many, then this could be the perfect fit!

Job Responsibilities:

• Answer calls professionally and direct them to the proper department.
• Treat patients and their families with respect and dignity; ensure confidentiality of patients’ records.
• Register patients for scheduled admissions and outpatient procedures.
• Collect and document insurance information correctly.
• Collect co-pays when appropriate.
• Demonstrate the ability to be flexible, organized, and function well in stressful situations.

Benefits

• Generous 401(k) match effective after 90 days
• Quality/Goal incentive annually
• Free Wellness Program

Requirements

• Demonstrated problem solving and decision-making skills
• Excellent patient interaction
• High school graduate or equivalent preferred
• Health Insurance knowledge a plus
• Previous customer service experience preferred

Kirby Medical Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.