Patient Svc Representative - KMG Quick Care PRN

Kirby-Medical-Center; Monticello (IL); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Quality/Goal incentive

401(k) match

Wellness program

Job summary

Kirby Medical Center in Monticello, IL invites applications for a Patient Service Representative to provide front-end patient and clinic support, verify insurance and demographics, assist patients with documentation, and schedule appointments.

The role requires documenting patient-related calls in the EMR, explaining wait times, and helping manage patient flow. This PRN position offers competitive hourly pay and benefits, with scheduling as needed.

Qualifications

• One year experience in office or hospital setting preferred.
• Experience with billing and insurance preferred.

Responsibilities

• Provides front end patient and clinic support, verifies insurance and demographics.
• Assists patients with documentation and schedules appointments.
• Documents patient-related phone calls in the EMR and explains wait times.

Skills

Front desk patient support

Patient communication

Insurance verification

Job description

Description

Job Title: Patient Sevice Representative

Location: Monticello, Illinois

Department: Kirby Medical Group-Quick Care

Positon Type: PRN

Hours Per Week: As needed

Schedule: Every other Saturday 8:00am-4:30pm and Afternoon and Evening Coverage as needed.

Holiday Requirement: None

Hourly Rate: $16.05-$18.43

*Compensation dependent on experience

Job Summary: Provides front end patient and clinic support through insurance and demographic collection and verification, assists patients with documentation, performs appropriate appointment scheduling, documents patient-related phone calls in the EMR, and explains wait times and sets reasonable expectations for waiting patients.

Benefits:

• Quality/Goal incentive annually
• Generous 401(k) match effective after 90 days
• Free Wellness Program

Requirements

• One year experience in office setting or hospital setting preferred.
• Experience with billing and insurance preferred.

Kirby Medical Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.