Registration Clerk (Full-Time)

Duly Health and Care; Northern (KY); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Health Savings Account

Life Insurance

Paid time off

401(k) plan with company match

Job summary

Duly Health and Care in Illinois seeks a Registration Clerk to welcome patients and handle pre-registration and insurance entry into the HIS system. You will also manage calls, direct visitors, and support daily office tasks.

Responsibilities include assembling patient charts, verifying benefits, recording payments, and providing accurate registrations with attention to privacy and customer service excellence.

Qualifications

• Read and interpret documents in English.
• Write routine reports and correspondence.
• Speak effectively before groups of customers or employees.
• Perform basic math calculations and data interpretation.

Responsibilities

• Register patients in person or by phone and input insurance and demographic data into HIS system.
• Produce registration and consent forms.
• Answer and direct incoming calls; manage mail and office tasks.
• Assemble patient charts and notify patients of copay responsibilities.

Skills

English literacy

Customer communication

Document interpretation

Basic math

Instruction following

Education

High School diploma or equivalent

Job description

Job Category: Registration and Scheduling

Requisition Number: REGIS041479

• Posted : September 10, 2026
• Full-Time
• On-site

Locations

Showing 1 location

St Charles, IL 60175, USA

Description

Hourly range for Registration Clerk: $18.00-$25.00 based on experience

The Registration Clerk welcomes patients, families, physician and visitors to the Center either in person or over the phone. The general duties include pre-registration and registration of patients (i.e. enter insurance and demographic information into HIS system plus produce registration and consent forms), receiving and directing incoming calls, distribution of mail, and assisting the business office as necessary. Assembles all patient charts, notifies patient of copay responsibility, and offers directions to the center. Other duties could include completing the daily payment log and verification of benefits along with other assigned duties.

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization. Additional languages preferred.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Must be able to communicate with the age of patients served in the Center.
• Participates in opportunities of continuing education.
• Demonstrates the ability to utilize recognized channels of communication.
• Demonstrates the ability to maintain good interpersonal relationships with patients, co-workers, and other health team member.

EDUCATION AND EXPERIENCE

High School graduate or equivalent.

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.Furthermore, our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.