Registrar Operations Lead — Student Records & Team Leadership

University of North Texas System; Denton (TX); Hybrid; USD 34,000 - 45,000; Full time

Benefits offered by this job

Flexible hours

Remote work arrangements

Tuition scholarships

Job summary

The University of North Texas System is seeking a Registrar Coordinator in Denton to lead a team of student workers and coordinate day-to-day maintenance of student records. You will ensure data integrity across platforms, handle data-driven requests, and advise on policy application for students, faculty, and staff.

Ideal candidates will have strong MS Office skills, solid customer service experience, and familiarity with FERPA regulations.

Qualifications

• Associate's degree and two years of office administration experience.
• Proficiency in MS Office; strong written and verbal communication.
• Knowledge of standard office policies; FERPA familiarity preferred.

Responsibilities

• Manages a team of student workers including hiring, training, evaluating, planning, timekeeping, scheduling and assigning work activities.
• Effectively communicates policy and procedural information to students, former students, faculty and staff.
• Interprets policy and aids stakeholders in resolution of problems including escalations and troubleshooting.
• Provides feedback on business processes for continuous improvement to support student service and institutional success.
• Performs system testing related to platform upgrades and business process changes.
• Drafts and updates internal business process documentation.
• Prepares, analyzes and monitors reports and maintains statistical data on productivity output.

Skills

MS Office

Telephone etiquette

Customer service

Office machines

English composition

Policy knowledge

Education

Associate's degree

Job description

The University of North Texas System is seeking a Registrar Coordinator in Denton to lead a team of student workers and coordinate day-to-day maintenance of student records. You will ensure data integrity across platforms, handle data-driven requests, and advise on policy application for students, faculty, and staff.

Ideal candidates will have strong MS Office skills, solid customer service experience, and familiarity with FERPA regulations.