Remote Assistant Director, Registrar Processing & Data Ops

Texas Association of Collegiate Registrars and Admissions Officers (TACRAO); Denton (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

University of North Texas in Denton seeks a senior registrar operations leader to oversee daily operations of Reporting, Systems, and Testing, ensuring accurate student records and compliance across state and federal regulations.

You will drive process improvement, coordinate cross-team initiatives, mentor staff, and serve as escalation point for complex issues, directly impacting enrollment and retention efforts.

Qualifications

• Bachelor's degree and six years of related professional experience.
• Experience in college/university registrar operations preferred.
• Knowledge of federal and state education record laws and policies.

Responsibilities

• Provides strategic leadership to the team by managing hiring processes, interviewing and selecting candidates, setting performance expectations, conducting evaluations, and ensuring continuous skill development to support organizational goals.
• Ensures operational efficiency and effectiveness, including documentation of core processes, monitoring compliance and risk management, ongoing process improvement and supporting business process mapping.
• Facilitates production, review, and submission of mandatory institutional data to government agencies and higher education coordinating boards.
• Provides strategic oversight of daily processing workflows, ensuring system integrity, balanced workloads, and the timely, accurate completion of critical academic operations.
• Provides strategic guidance and support while communicating a broad range of policy and procedural information to students, former students, faculty and staff. Interprets policy and aids stakeholders in resolution of problems including escalations and troubleshooting.
• Communicates and enforces timelines, policies and practices, and prepares, analyzes and monitors reports and statistical data to ensure compliance with university, state and federal regulations and in support of university goals.
• Ensures continuous improvement by proposing solutions for overall efficiency and streamlined processes that impact enrollment and retention for institutional and student success. Creates, refines, and standardizes internal and external business process documentation, ensuring organization-wide accuracy, alignment, and operational excellence.
• Plans and executes system testing related to platform upgrades and business process changes including time sensitive and on-demand requests. Ongoing system review and work toward resolution of identified issues.
• Provides ongoing system review and work toward resolution of identified issues as they coordinate their team’s use of systems and platforms which includes coordinating their teams for ongoing upgrades, business process changes, etc.
• Evaluates the effectiveness of specific functional operations, recommends procedural changes, and provides documentation and training to the campus community.
• Collaborates with committee members across the university, offering specialized knowledge of academic records and processes to support integrated solutions.

Skills

Problem solving

Customer service

Collaboration

Team leadership

Communication

Change management

Attention to detail

Data analysis

Education

Bachelor's degree in related field

Tools

Microsoft Office Suite

Excel

PowerPoint

Visio

PeopleSoft

Job description

University of North Texas in Denton seeks a senior registrar operations leader to oversee daily operations of Reporting, Systems, and Testing, ensuring accurate student records and compliance across state and federal regulations.

You will drive process improvement, coordinate cross-team initiatives, mentor staff, and serve as escalation point for complex issues, directly impacting enrollment and retention efforts.