Registrar Operations & Compliance Manager

New York Genome Center, Inc.; Muskegon (MI); On-site; USD 56,000 - 68,000; Full time

Job summary

Muskegon Community College is seeking a Registrar to manage student records, catalog information, and advising modules, ensuring accurate data and efficient processes across campus.

The role supports transfer pathways, course information, and registration activities, requiring collaboration with faculty and staff. A Bachelor’s degree and 3+ years of experience are expected, with emphasis on detail, confidentiality, and customer service.

Qualifications

• Bachelor’s degree required.
• Minimum of three years of experience, with superior customer relations, meeting tight deadlines in an area that requires a high level of detail and where accuracy is critical.
• Demonstrated proficiency with AI, Microsoft Office, database software such as Colleague, and reporting software.
• Ability to manage multiple projects and work; while ensuring accuracy and timely outcomes.
• Demonstrated understanding of Registrar Office functions, and ability to update and create efficiency in processes.
• Attention to detail with a keen sense of accuracy and confidentiality as well as the ability to analyze complex matters.
• Excellent organizational skills; and oral and written communication skills.
• Demonstrated ability to meet and work well with diverse clientele including students, college faculty and staff, and the public, in a friendly, professional manner.
• Ability to work independently and as part of a team.
• General knowledge of community college programs, services, and functions.
• Knowledge of institutional policies and procedures.
• Prior supervisory experience preferred.

Responsibilities

• Update and administrate advising modules and other programs within institutional computer systems.
• Maintain and update programs and course information in Coursedog.
• Strengthening transfer pathways, articulated agreements, reverse transfer agreements and workforce focused initiatives to prioritize student transfer and outcomes.
• Assist in evaluating student transcripts to determine proper placement, corequisites, and prerequisites courses.
• Submit reports, process and verify student information and enrollment verification for National Student Clearinghouse.
• Respond to calls and walk‑in inquiries from students, faculty, and staff relating to records, registration, scheduling, and other matters.
• Assist in processing student registrations, add/drop requests, and withdrawals.
• Assist with commencement preparations.
• Update and maintain student records, including archived records, census date checks and daily full‑time/part‑time update process.
• Maintain and update relevant databases, run queries, and create reports.
• Maintain and update information in the Michigan Transfer Network.
• Assist supervisor with budget review and recommendations, report generation, data extraction, procedure and process analysis, and achievement of yearly objectives for the department.
• Coordinate the services, procedures and policies of the department with the needs of other offices to ensure quality service and compliance with regulations.
• Assist with training and assignments of work study students.
• Assist with management of the Testing Center.
• Perform other related tasks as required.

Skills

Customer relations

Detail-oriented

Time management

Communication

Team collaboration

Analytical thinking

Education

Bachelor’s degree

Tools

Colleague

Microsoft Office

Reporting software

Job description

Muskegon Community College is seeking a Registrar to manage student records, catalog information, and advising modules, ensuring accurate data and efficient processes across campus.

The role supports transfer pathways, course information, and registration activities, requiring collaboration with faculty and staff. A Bachelor’s degree and 3+ years of experience are expected, with emphasis on detail, confidentiality, and customer service.