Registrar Support Specialist I

CCC; Chicago (IL); Hybrid; USD 44,000 - 53,000; Full time

Job summary

City Colleges of Chicago seeks a Registrar Support Assistant I to perform clerical and student-facing duties in the Registrar Office. You will assist students, faculty, and staff, process data changes, and generate enrollment and degree certifications from academic records.

This role requires careful data entry in CS9, managing transcript and verification requests, and maintaining student records with accuracy. FERPA compliance and reliable service to the campus community are essential.

Qualifications

• High school diploma or equivalent (HiSET/GED).
• 1 year of clerical, customer service, and/or data entry experience, preferably in registrar/records in higher education.
• Equivalent combination of education, training and experience may be considered.

Responsibilities

• Assist students and staff at the service counter and via email/phone.
• Process student data changes and update enrollment records in CS9.
• Respond to degree, enrollment, and education verification requests from students and third parties.
• Download transcripts from National Clearinghouse and Parchment; store in CS9 and SharePoint.
• Maintain and locate student records across legacy systems and ensure FERPA compliance.

Skills

Clerical experience

Customer service

Data entry

FERPA awareness

Education

High school diploma

Tools

CS9

SharePoint

TES system

Job description

City Colleges of Chicago seeks a Registrar Support Assistant I to perform clerical and student-facing duties in the Registrar Office. You will assist students, faculty, and staff, process data changes, and generate enrollment and degree certifications from academic records.

This role requires careful data entry in CS9, managing transcript and verification requests, and maintaining student records with accuracy. FERPA compliance and reliable service to the campus community are essential.