Registrar: Academic Records & Office Services Lead

Colorado State University; Fort Collins (CO); On-site; USD 66,000 - 68,000; Full time

Job summary

Colorado State University in Fort Collins is hiring an Academic Records and Office Services Manager to lead the Academic Records unit and manage office operations, communications, and administrative services. The role collaborates across campus to ensure compliant records processing and continuous process improvements.

The position supervises staff, coordinates special records initiatives (DVM, certificates, dual enrollment), and oversees departmental communications while supporting leadership

Qualifications

• Bachelor’s degree in science, liberal arts, business or related field.
• 5+ years of progressively responsible professional experience in higher education administration, student services, registrar operations, or a related field.
• Experience interpreting and applying university policies, procedures, and regulations.
• Experience managing multiple priorities while maintaining accuracy and customer service.
• Demonstrated ability to build collaborative relationships across departments.
• Excellent written and verbal communication skills.
• Demonstrated commitment to CSU’s Principles of Community.

Responsibilities

• Oversee the Academic Records unit to ensure accurate, timely, and compliant processing of student records.
• Coordinate specialized academic records initiatives, including conferral processes and related programs.
• Serve as the Functional Lead for Office Services, coordinating department-wide logistics and process improvements.
• Oversee registrar communications, including the department website, mass emails/texts, and newsletters.
• Provide supervision, coaching, and professional development for staff and student employees.
• Support leadership with policy analysis, benchmarking, and institutional responses.

Skills

Communication

Collaboration

Analytical thinking

Leadership

Education

Bachelor's degree

Tools

Ellucian Banner

Banner Document Management

Workflow

uAchieve

Transferology

CollegeSource

Microsoft 365

SharePoint

Confluence

Adobe Acrobat

Job description

Colorado State University in Fort Collins is hiring an Academic Records and Office Services Manager to lead the Academic Records unit and manage office operations, communications, and administrative services. The role collaborates across campus to ensure compliant records processing and continuous process improvements.

The position supervises staff, coordinates special records initiatives (DVM, certificates, dual enrollment), and oversees departmental communications while supporting leadership