Registrar Operations Leader: Academic Records & Office Services (Hybrid)

CSU Veterinary Health; Fort Collins (CO); Hybrid; USD 66,000 - 68,000; Full time

Job summary

Colorado State University’s Office of the Registrar seeks a capable manager to lead the Academic Records unit and Office Services, guiding records processing, staff supervision, and campus-wide service improvements.

You will coordinate records workflows, implement policy-based processes, and collaborate with campus partners to ensure compliant, efficient operations that support students and faculty.

Qualifications

• Bachelor’s degree from an accredited institution in science, liberal arts, business or related field that emphasizes analysis and critical thinking skills.
• 5+ years of progressively responsible professional experience in higher education administration, student services, registrar operations, or a related field.
• Experience interpreting and applying university policies, procedures, and regulations.
• Experience managing multiple priorities while maintaining accuracy and customer service.
• Demonstrated ability to build collaborative relationships across departments.
• Excellent written and verbal communication skills.
• Demonstrated commitment to CSU's Principles of Community.

Responsibilities

• Oversee Academic Records unit operations and ensure accurate, timely processing of student records.
• Coordinate office services including mail, supplies, facility issues, and process documentation.
• Lead staff development, scheduling, and performance management for professional and student staff.
• Collaborate with campus partners to improve services, policies, and communications.
• Support registrar operations with policy benchmarking, data requests, and campus communications.

Skills

Policy analysis

Collaboration

Communication

Customer service

Project management

Education

Bachelor’s degree (science, liberal arts, business)

Tools

Ellucian Banner Student

Banner Document Management

Workflow

uAchieve

Transferology

CollegeSource

Microsoft 365

SharePoint

Confluence

Adobe Acrobat

Job description

Colorado State University’s Office of the Registrar seeks a capable manager to lead the Academic Records unit and Office Services, guiding records processing, staff supervision, and campus-wide service improvements.

You will coordinate records workflows, implement policy-based processes, and collaborate with campus partners to ensure compliant, efficient operations that support students and faculty.