Registrar

Berklee College of Music; Boston (MA); On-site; USD 145,000 - 170,000; Full time

Benefits offered by this job

403(b) retirement match

Generous paid time off

Access to campus events

Job summary

Berklee College of Music in Boston is seeking a dedicated Registrar Operations Leader. The ideal candidate will manage a team of registrar staff to oversee student registration processes and compliance while supporting strategic initiatives including the optimization of the Workday Student information system.

This role offers a competitive salary range of $145,000 to $170,000 based on experience. Enjoy unique campus cultural offerings along with a comprehensive benefits package and a supportive work environment focused on diversity and inclusion.

Qualifications

• Minimum of 8–10 years of progressive experience in records and registration services.
• Direct experience implementing, upgrading, and managing the Workday Student information system.

Responsibilities

• Supervise a dedicated team of 10 registrar staff members.
• Manage student course registration, grading, and auditing.
• Collaborate with various departments for operational efficiency.
• Lead compliance and audit functions for the registrar's office.
• Support logistical planning for commencement activities.

Skills

Organizational leadership

Critical thinking

Analytical depth

Communication skills

Education

Master's degree in education, higher education administration, or related field

Tools

Workday Student information system

Job description

Key Responsibilities

• Systems, Technology & Process Redesign
  • Workday Student Ownership: Maintain, audit, and optimize academic rules and business processes within Workday Student, aligning workflows with academic catalog changes.
  • System Migration: Champion the ongoing utilization of Workday Student while managing the strategic sunsetting of legacy platforms (Colleague and Power Campus).
  • Change Control: Serve on the Workday Operations Committee to approve cross‑functional system alignments and evaluate semi‑annual feature releases.
  • Data Analytics: Leverage reporting tools like Informer and the Transfer Evaluation System (TES) to eliminate processing bottlenecks and support data‑informed decisions.
• Strategic Leadership & Team Management
  • Team Oversight: Recruit, manage, and evaluate a dedicated team of 10 registrar staff members, driving high performance and a collaborative environment.
  • Academic Operations: Execute and ensure the accurate completion of student course registration, grading, degree audits, academic standing, and the formal conferring of degrees.
  • Institutional Collaboration: Partner closely with Student Success Advising, Academic Affairs, Information Technology, Data Analytics, and the One Stop team to ensure seamless cross‑functional alignment.
  • Compliance & Audits: Lead the registrar's components of the annual College audit and fulfill reporting mandates from local, state, and federal governments.
  • Commencement Support: Directly support logistical planning and execution prior to and on the day of commencement activities.

What You'll Bring

• Education: Master's degree in education, higher education administration, or a related field.
• Experience: Minimum of 8–10 years of progressive experience in records and registration services.
• Technical Expertise: Direct, proven experience implementing, upgrading, and managing the Workday Student information system is required.
• Core Attributes: Highly developed organizational leadership, critical thinking, analytical depth, and a commitment to diversity. Exceptional oral and written communication skills are essential.

Why Berklee?

• Impactful Leadership: Guide a crucial operations department through a high‑profile technology stabilization and system transition.
• Cultural Access: Enjoy nightly access to world‑class music, theater, and dance performances right on campus.
• Total Rewards: Competitive compensation alongside standard institutional benefits, a 403(b) retirement match, and generous PTO, including a paid winter break. Hiring Range: $145,000 to $170,000; salary dependent on experience and education.
• Please visit the Total Rewards page to learn more about our benefits.

Employee Type: Staff

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law. As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at [e-mail] or call 617-747-2375.