Registered Nurse/Agency Supervisor/Director of Nursing Services

Home Care Association of America; Indian Trail (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Join a leading home care organization as an Agency Supervisor/Director of Nursing Services. You will oversee clinical compliance, manage caregiver orientation, and ensure quality client care. This role offers a supportive environment focused on meaningful relationships and professional growth.

Benefits

COVID-19 Training

PPE Provided

Qualifications

• At least one year of RN experience in NC/SC.
• Minimum two years of supervisory or management experience.

Responsibilities

• Oversee clinical compliance with NC/SC regulations.
• Coordinate client care and manage transitions across services.
• Educate team members, patients, families, and caregivers.

Skills

Communication

Supervisory Skills

Quality Management

Education

Active RN License

RN Experience

Tools

Computer Proficiency

Job description

Live your best life possible by helping others live theirs. At ComForCare, we celebrate successes and foster a fun environment while building meaningful relationships. Join our team and be part of a certified Great Place To Work! We let our nurses showcase our excellence!

We are a good place to work with a focus on home care, offering more freedom than hospital settings with less politics. Maintaining strong relationships with clients and caregivers is essential. This role enhances customer service skills significantly.

ComForCare is seeking a Agency Supervisor/Director of Nursing Services. The DON oversees clinical compliance with NC/SC regulations and accrediting bodies. Responsibilities include care management, personnel management, caregiver orientation, and ongoing evaluation, ensuring clinical skills and competency across disciplines including nurses, aides, and therapists.

Essential Duties and Responsibilities:

1. Partner with the business owner on clinical matters.
2. Engage with clients through care planning and customer service.
3. Provide clinical oversight and case management per regulations.
4. Coordinate client care and manage transitions across services.
5. Oversee caregiver orientation, competency, and skills validation.
6. Ensure caregiver skills match client needs in all settings.
7. Supervise specific client, caregiver, or staff populations as directed.
8. Review documentation collaboratively with the office team.
9. Educate team members, patients, families, caregivers, and referral sources.
10. Manage caregivers and staff during assignments, addressing concerns and providing coaching or disciplinary actions as needed.
11. Participate in clinical quality initiatives.
12. Ensure compliance with federal, state, local contracts, and programs.
13. Serve as the Administrator according to state regulations.
14. Conduct comprehensive assessments of clients' physical, psychosocial, and environmental status.
15. Develop individualized care plans based on data and scientific findings.
16. Implement interventions aimed at achieving client outcomes.
17. Update care plans based on progress reports.
18. Administer medications as necessary.
19. Maintain detailed client records of assessments, plans, and evaluations.
20. Make referrals to other health professionals as needed.

Minimum Requirements:

1. Active RN license required.
2. At least one year of RN experience in NC/SC.
3. Compliance with all relevant federal, state, local, and internal certification requirements.
4. Excellent communication skills.
5. Minimum two years of supervisory or management experience.
6. Experience in quality management is preferred.
7. Proficiency with computers.

We prioritize safety by providing COVID-19 training and PPE to all staff.