Registered Nurse/Agency Supervisor/Director of Nursing Services

Home Care Association of America; Fort Mill (SC); On-site; USD 70,000 - 90,000; Full time

Job summary

Join a leading home care provider as an Agency Supervisor/Director of Nursing Services, overseeing clinical compliance and operations. This role involves managing caregiver orientation, ensuring clinical competency, and enhancing customer service. Ideal candidates will have a nursing background and supervisory experience, promoting a supportive environment for both clients and caregivers.

Qualifications

• At least one year of RN experience in NC/SC.
• Two years of supervisory or management experience.

Responsibilities

• Oversee clinical compliance and operations within NC/SC.
• Coordinate client care and manage transitions across services.
• Facilitate caregiver orientation and competency validation.

Skills

Communication

Quality Management

Education

Registered Nurse (RN) License

Tools

Computers

Job description

Live your best life possible by helping others live theirs. At ComForCare, we celebrate successes and foster a fun environment while building meaningful relationships. Join our team and be part of a certified Great Place To Work! We let our nurses share their experiences for us! Our workplace emphasizes home care, offering more freedom than hospital settings with less politics. Maintaining excellent relationships with clients and caregivers is essential, and this role enhances customer service skills. Read more here.

ComForCare is seeking a Agency Supervisor/Director of Nursing Services. The DON oversees clinical compliance and operations within NC/SC and accrediting agencies, including care management and personnel supervision related to clinical service delivery. The role also involves caregiver orientation, ongoing evaluation, and ensuring clinical competency among caregivers (including nurses, aides, and therapists).

Essential Duties and Responsibilities:

1. Partner with the respective ComForCare business owner in clinical matters
2. Engage with clients through care planning and excellent customer service
3. Provide clinical oversight and case management as per regulations or business needs
4. Coordinate client care and manage transitions across services
5. Facilitate caregiver orientation, competency validation, and skills assessment
6. Ensure caregiver skills match client needs across settings
7. Supervise specific client, caregiver, or staff populations as directed by regulations
8. Collaborate on documentation review with the office team
9. Educate team members, patients, families, caregivers, and referral sources
10. Manage caregivers and staff during assignments, addressing concerns and providing coaching or disciplinary actions as needed
11. Participate in clinical quality initiatives
12. Ensure compliance with federal, state, local contracts, and programs
13. Act as the Administrator in accordance with state regulations
14. Conduct comprehensive client assessments including physical, psychosocial, and environmental factors
15. Develop individualized care plans based on data and scientific findings
16. Provide interventions aimed at achieving client outcomes
17. Report and document changes to care plans reflecting progress
18. Administer medications as needed
19. Maintain systematic client records
20. Refer clients to other health professionals when necessary

Minimum Requirements:

• Active Registered Nurse (RN) license required
• At least one year of RN experience in NC/SC
• Compliance with all relevant regulations and internal certifications
• Excellent communication skills
• Two years of supervisory or management experience
• Experience in quality management preferred
• Proficiency with computers

Your safety is our priority. We provide COVID-19 training and PPE to all employees.