Registered Nurse - Access Center

Munson Healthcare; Michigan; Remote; USD 27,000 - 36,000; Full time

Benefits offered by this job

Tuition reimbursement

Full benefits

Generous PTO

Free wellness platform

Employee discounts

Job summary

A major healthcare provider in northern Michigan is looking for a skilled individual to manage clinic referrals, ensuring efficient communications and appointment scheduling. The ideal candidate will have strong customer relationship skills and at least an associate degree in health-services administration or equivalent experience. The position is remote with some training in Traverse City, MI, offering benefits like tuition reimbursement and generous PTO.

Qualifications

• Candidates need at least 3 years of experience in a health-related field.
• Knowledge of automated information systems is preferred.
• 5 years of experience can substitute for the degree.
• Experience with Microsoft Office Suite is highly preferred.

Responsibilities

• Manage referrals both into and out of the clinic.
• Schedule appointments and verify insurance information.
• Adapt to frequently changing healthcare requirements.
• Adapt to frequently changing healthcare requirements to improve efficiency.

Skills

Customer relationship skills

Effective communication

Communication

Problem solving

Education

Associate degree in health-services administration

5 years health care experience if no Associate degree

Tools

Cerner

Microsoft Office Suite

Microsoft Office

Order Checker

Job description

Location and Schedule

Remote Position – training may be required in Traverse City, MI. Schedule: 32 hours weekly, Monday–Friday, 8 AM–4:30 PM.

More Than Just Care, It’s Community

Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare – northern Michigan’s largest healthcare system, with eight award‑winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures – you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Benefits

• Grow: Tuition reimbursement, in‑person and online development, and access to our career hub to help you advance.
• Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.
• Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges.
• Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town‑hall meetings.

Job Description

• This position manages referrals both into and out of the clinic, including prior authorizations, medical records, and other communication.
• Efficiently calls patients and schedules appointments, verifies insurance, and demographics.
• This role requires superior customer‑relationship skills and the proven ability to communicate effectively and accurately, both verbally and in writing with all levels.
• The ideal candidate can operate under frequently stressful conditions due to constantly changing requirements of healthcare and is able to adapt by embracing and supporting change as necessary to obtain operational and performance efficiencies.

Qualifications

• Associate degree in health‑services administration or related field; and at least three (3) years’ experience in related field with advancing experience.
• In lieu of an associate degree, candidate must have 5 years of experience in health care.
• Knowledge of MHC’s automated information systems, such as Cerner, PWS, Microsoft products, and Order Checker, preferred.
• Experience with Microsoft Office Suite products is highly preferred.

Additional Information

Munson Healthcare requires all employees to be vaccinated or have lab‑confirmed immunity for measles, mumps, rubella, and varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.