Referral Coordinator - Rehab/Physical Therapy

Munson Healthcare; Frankfort (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Tuition reimbursement

In-person and online development

Career hub access

Full benefits

Paid holidays

Employee discounts

Retirement counseling

Job summary

Munson Healthcare in Frankfort, MI seeks a Referral Coordinator for Rehab/Physical Therapy to manage referrals and ensure appointments are scheduled and completed.

The role requires strong customer relationship skills and the ability to communicate clearly in a fast paced healthcare setting.

Qualifications

• Associate’s degree in Health Services Administration or related field; and at least three (3) years’ experience in related field with advancing experience.
• In lieu of an Associate’s Degree, candidate must have 5 years of experience in health care.

Responsibilities

• This role manages referrals into and out of the clinic, including prior authorizations, and other communication.
• This role ensures that appointments are scheduled and completed.
• The ideal candidate has superior customer relationship skills and the ability to communicate effectively with all levels, in a frequently fast paced healthcare environment.

Skills

Customer relationship skills

Education

Associate’s degree in Health Services Administration or related field

5 years of experience in health care

Job description

Referral Coordinator - Rehab/Physical Therapy

• Full-time
• Shift: Day Shift
• Status: Full Time

Location:224 Park Ave, Frankfort, MI

Schedule: 16/40 FLEX Hours Weekly - Monday - Friday from 8AM - 4:30PM

More Than Just Care,It’sCommunity

Imagine doing meaningful work in a place where peoplevacation.That’slife at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.

If you want a career in healthcare and alifestylemost people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence,teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You

• Grow: Tuition reimbursement, in-person and onlinedevelopment,and access to ourcareer hubto help you advance.
• Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and freeindividualretirement counseling.
• Be Well: Freewellness platform for you and your family,pluspersonalizedsupport for personal or family challenges.
• Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings

A Day in the Life

• This position manages referrals both into and out of the clinic, including prior authorizations, and other communication. This role also ensures that appointments are scheduled and completed.This role requires superior customer relationship skills and the proven ability to communicate effectively and accurately, both verbally and in writing with all levels. The ideal candidate has the ability to operate in frequently fast paced environment and with constantly changing requirements of healthcare and is able to adapt by embracing and supporting change as necessary to obtain operational and performance efficiencies.This role may need be required to fill in other clerical roles for the department as needed for coverage.

What’s Required

• Associate’s degree in Health Services Administration or related field; and at least three (3) years’ experience in related field with advancing experience.
• In lieu of an Associate’s Degree, candidate must have 5 years of experience in health care.

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.