Registered Client Service Associate (Richmond,VA)

Oppenheimer & Co Inc; Richmond (VA); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Oppenheimer & Co. Inc. is seeking a Registered Client Service Associate for the Richmond, VA branch. The role supports Financial Advisers with sales, marketing, and daily operations of a growing wealth management practice, requiring teamwork and independent initiative.

The candidate must handle client questions, master account procedures, and use research tools to produce analytical reports, while maintaining confidentiality and delivering excellent service to clients and advisors.

Qualifications

• FINRA registrations required within twelve months of hire.
• Proficiency with MS Office and ability to learn internal software.
• Strong emphasis on confidentiality and accuracy in daily work.
• Professional, timely, and client-facing communication are essential.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Responsibilities

• Learn and adapt to service the needs of various accounts to answer day-to-day questions from clients and advisors.
• Develop knowledge of forms and account procedures to assist clients.
• Learn to utilize research and internal software tools.
• Produce quality analytical reports using various software programs.
• Promote Firm services by maintaining strong relationships with advisors and clients.
• Demonstrate integrity and respect in all interactions.
• Cultivate and grow existing client relationships.
• Assist with marketing efforts and plan client events.
• Prioritize daily work, track progress of projects and deadlines, answer phones and schedule appointments.
• Demonstrate initiative and a desire to expand knowledge of rules and regulations.
• Coordinate with local office and other support members, Financial Advisors and Management.

Skills

Series 7

FINRA 63/65/66

MS Office

Team player

Confidentiality

Attention to detail

Communication skills

Time management

Multi-tasking

Job description

Registered Client Service Associate (Richmond,VA)

Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.

Job Description

Oppenheimer & Co. Inc.’s Private Client Division is currently seeking a Registered Client Service Associate for their Richmond branch office. The RCSA's primary responsibility is to support Financial Advisors in sales, marketing and day-to-day operations of a growing wealth management practice. This role requires superior interpersonal and multi-tasking skill sets. The candidate should be able to operate independently as well as a member of a small team. This role will assist in performing a variety of daily tasks so that the team grows their business, runs smoothly, and meets service excellence standards.

Responsibilities

• Learn and adapt to service the needs of various accounts in order to answer day-to-day questions from clients and advisors
• Quickly develop knowledge of a variety of forms and account procedures in order to assist clients
• Learn to utilize research and technical support tools
• Produce quality analytical reports using various software programs
• Promote Firm services by enhancing relationships with advisors through timely and accurate responses to questions
• Act with integrity and respect in all situations
• Cultivate and grow existing client relationships
• Assist with marketing efforts and plan client events
• Prioritize daily work, track progress of projects and deadlines, answer phones, take messages and schedule appointments
• Demonstrate initiative and desire to increase knowledge of rules, regulations and concepts
• Local office interaction with other support members, Financial Advisors and Management

Skills/Requirements

• FINRA Registrations: Series 7 and 63/65 (or 66) required (within twelve months of hire)
• Possess a high degree of proficiency with technology including MS Office products (Word, Excel, PowerPoint and Outlook), and can quickly learn internal software programs
• Must be a team player with an energetic, positive disposition seeking growth and opportunity to expand the role
• Must be able to maintain the highest level of confidentiality
• Demonstrate strong accuracy and thoroughness in all facets of daily work and possess superb organizational skills
• Able to interface and articulate well with all levels of employees, management and clients in a highly professional, timely and friendly manner
• Able to meet designated deadlines and work effectively in a pressurized environment
• Demonstrate the ability to handle multiple tasks to completion with little or no supervision