Registered Client Service Associate (Virginia Beach, VA)

Oppenheimer & Co. Inc.; Virginia Beach (VA); On-site; USD 52,000 - 76,000; Full time

Job summary

Oppenheimer & Co. Inc.'s Private Client Division is seeking a Registered Client Service Associate for its Virginia Beach branch.

The role supports Financial Advisors in day-to-day operations, sales and marketing, and strives to deliver service excellence. Ideal candidates have FINRA licenses (Series 7 and 63/65) within six months, at least three years as a sales assistant or CSA in a brokerage setting, and strong MS Office skills.

Qualifications

• FINRA registrations required within first six months of hire.
• 3+ years’ experience as a sales assistant/CSA in a corporate/brokerage environment.
• Proficiency with MS Office (Word, Excel, PowerPoint, Outlook) and ability to learn internal software.
• Must be a team player with an energetic, positive disposition and growth mindset.
• Maintain the highest level of confidentiality.
• Strong accuracy and thoroughness; superb organizational skills.
• Professional communication with all levels of staff and clients; meet deadlines.

Responsibilities

• Learn and adapt to servicing client and advisor needs across accounts.
• Develop knowledge of forms and account procedures to assist clients.
• Utilize research and support tools; produce quality analytical reports.
• Promote firm services by strengthening advisor relationships with timely responses.
• Interact with other support members, financial advisors and management.
• Assist with marketing efforts and client events; manage daily scheduling and communications.

Skills

FINRA licenses (Series 7 & 63/65)

Team player

Confidentiality

Strong communication

Highly organized

Tools

MS Office

Job description

Who We Are

Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle‑market investment bank and full service broker‑dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.

Job Description

Oppenheimer & Co. Inc.’s Private Client Division is currently seeking a Registered Client Service Associate for their Virginia Beach branch office. The RCSA’s primary responsibility is to support Financial Advisors in sales, marketing and day‑to‑day operations of a growing wealth management practice. This role requires superior interpersonal and multi‑tasking skill sets. The candidate should be able to operate independently as well as a member of a small team. This role will assist in performing a variety of daily tasks so that the team grows their business, runs smoothly, and meets service excellence standards.

Responsibilities

• Learn and adapt to service the needs of various accounts in order to answer day‑to‑day questions from clients and advisors
• Quickly develop knowledge of a variety of forms and account procedures in order to assist clients
• Learn to utilize research and technical support tools
• Produce quality analytical reports using various software programs
• Promote Firm services by enhancing relationships with advisors through timely and accurate responses to questions
• Act with integrity and respect in all situations
• Cultivate and grow existing client relationships
• Assist with marketing efforts and plan client events
• Prioritize daily work, track progress of projects and deadlines, answer phones, take messages and schedule appointments
• Demonstrate initiative and desire to increase knowledge of rules, regulations and concepts
• Local office interaction with other support members, Financial Advisors and Management

Skills / Requirements

• FINRA Registrations: Series 7 and 63/65 (or 66) required (within first six months of hire)
• 3+ years’ experience working as a sales assistant/CSA in a corporate/brokerage environment
• Possess a high degree of proficiency with technology including MS Office products (Word, Excel, PowerPoint and Outlook), and can quickly learn internal software programs
• Must be a team player with an energetic, positive disposition seeking growth and opportunity to expand the role
• Must be able to maintain the highest level of confidentiality
• Demonstrate strong accuracy and thoroughness in all facets of daily work and possess superb organizational skills
• Able to interface and articulate well with all levels of employees, management and clients in a highly professional, timely and friendly manner
• Able to meet designated deadlines and work effectively in a pressurized environment
• Demonstrate the ability to handle multiple tasks to completion with little or no supervision