Registered Client Service Associate (Boston, MA)

Oppenheimer & Co Inc; Boston (MA); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Discretionary bonus

Job summary

Oppenheimer & Co. Inc. is seeking a Registered Client Service Associate in Boston, MA to support Financial Advisors in sales, marketing and day-to-day operations of a growing wealth management practice.

The role requires superior interpersonal and multitasking skills and involves assisting in daily tasks to help the team grow their business, run smoothly and meet service excellence standards.

Qualifications

• FINRA registrations: Series 7 and 63/65 (or 66) within first three months of hire.
• 5+ years’ experience as a sales assistant/CSA in a corporate brokerage environment.
• Proficient with MS Office (Word, Excel, PowerPoint, Outlook) and quickly learn internal software.
• Must be a team player with an energetic, positive disposition seeking growth.
• Maintain the highest level of confidentiality.
• Demonstrate accuracy and thoroughness in daily work.
• Able to communicate effectively with all levels of staff, management and clients.

Responsibilities

• Learn and adapt to service the needs of various accounts to answer client/advisor questions.
• Develop knowledge of forms and account procedures to assist clients.
• Learn to use research and technical support tools.
• Produce quality analytical reports using various software programs.
• Promote Firm services by strengthening relationships with advisors.
• Interact with teammates, managers, and clients professionally and timely.
• Support marketing efforts and plan client events.
• Manage daily tasks, schedule appointments, and meet deadlines.
• Demonstrate initiative to learn rules, regulations and concepts.
• Coordinate local office interactions with other staff and management.

Skills

FINRA Registrations

Sales experience

MS Office proficiency

Team player

Confidentiality

Accuracy

Communication skills

Tools

MS Office

Internal software

Job description

Registered Client Service Associate (Boston, MA)

Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.

Job Description

The firm is seeking a Registered Client Service Associate to join our Private Client Division in Boston, MA. The RCSA's primary responsibility is to support Financial Advisors in sales, marketing and day-to-day operations of a growing wealth management practice. This role requires superior interpersonal and multi-tasking skill sets. This role will assist in performing a variety of daily tasks so that the team grows their business, runs smoothly, and meets service excellence standards.

Responsibilities

• Learn and adapt to service the needs of various accounts in order to answer day-to-day questions from clients and advisors
• Quickly develop knowledge of a variety of forms and account procedures in order to assist clients
• Learn to utilize research and technical support tools
• Produce quality analytical reports using various software programs
• Promote Firm services by enhancing relationships with advisors through timely and accurate responses to questions
• Act with integrity and respect in all situations
• Cultivate and grow existing client relationships
• Assist with marketing efforts and plan client events
• Prioritize daily work, track progress of projects and deadlines, answer phones, take messages and schedule appointments
• Demonstrate initiative and desire to increase knowledge of rules, regulations and concepts
• Local office interaction with other support members, Financial Advisors and Management

Skills/Requirements

• FINRA Registrations: Series 7 and 63/65 (or 66) required (within first three months of hire)
• 5+ years’ experience working as a sales assistant/CSA in a corporate/brokerage environment
• Possess a high degree of proficiency with technology including MS Office products (Word, Excel, PowerPoint and Outlook), and can quickly learn internal software programs
• Must be a team player with an energetic, positive disposition seeking growth and opportunity to expand the role
• Must be able to maintain the highest level of confidentiality
• Demonstrate strong accuracy and thoroughness in all facets of daily work and possess superb organizational skills
• Able to interface and articulate well with all levels of employees, management and clients in a highly professional, timely and friendly manner
• Able to meet designated deadlines and work effectively in a pressurized environment under time constraints
• Demonstrate the ability to handle multiple tasks to completion with little or no supervision

Compensation

For job postings in Massachusetts, Oppenheimer is required by law to include a reasonable estimate of the salary range for this role. This salary range is specific to the State of Massachusetts and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs. The current base salary range offered for this role is between $60,000.00 - $65,000.00 per year. Also, certain positions are eligible for additional forms of compensation such as discretionary bonus.