Registered Client Service Associate (Frankenmuth, MI)

Oppenheimer & Co. Inc.; City of Frankenmuth (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Oppenheimer & Co. Inc. seeks a Registered Client Service Associate at the Frankenmuth branch to support Financial Advisors in sales, marketing, and day-to-day operations of a growing wealth management practice.

The role requires superior interpersonal and multi-tasking skills, the ability to work independently or in a small team, and a commitment to service excellence. FINRA registrations: Series 7 and 63/65 (or 66) are required, with 5+ years' experience as a sales assistant or CSA, and

Qualifications

• Superior interpersonal and multi-tasking skills with attention to detail.
• Ability to operate independently or in a small team.
• Commitment to service excellence in a wealth management setting.

Responsibilities

• Learn to service client and advisor needs across accounts.
• Develop knowledge of forms and account procedures to assist clients.
• Utilize research and support tools to prepare reports.
• Produce quality analytical reports using available software.
• Cultivate and grow existing client relationships and assist with marketing.
• Prioritize daily work, answer phones, schedule appointments, and process paperwork.

Skills

Interpersonal skills

Multi-tasking

Communication

Client relations

Tools

MS Office

Docusign

Internal software

Job description

Who We Are

Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.

Job Description

Oppenheimer & Co. Inc.’s Private Client Division is currently seeking a Registered Client Service Associate for their Frankenmuth branch office. The RCSA's primary responsibility is to support Financial Advisors in sales, marketing and day-to-day operations of a growing wealth management practice. This role requires superior interpersonal and multi-tasking skill sets. The candidate should be able to operate independently as well as a member of a small team. This role will assist in performing a variety of daily tasks so that the team grows their business, runs smoothly, and meets service excellence standards.

Responsibilities

• Learn and adapt to service the needs of various accounts in order to answer day-to-day questions from clients and advisors
• Quickly develop knowledge of a variety of forms and account procedures in order to assist clients
• Learn to utilize research and technical support tools
• Produce quality analytical reports using various software programs
• Act with integrity and respect in all situations
• Cultivate and grow existing client relationships
• Assist with marketing efforts
• Prioritize daily work, track progress of projects and deadlines, answer phones, take messages and schedule appointments
• Prepare and process paperwork to open and service accounts

Skills/Requirements

• This role requires superior interpersonal and multi-tasking skill sets as well as meticulous attention to detail and thoroughness
• FINRA Registrations: Series 7 and 63/65 (or 66) required
• A basic understanding of financial instruments and brokerage/insurance products
• 5+ years’ experience working as a sales assistant/CSA
• Possess a high degree of proficiency with technology including MS Office products (Word, Excel, PowerPoint and Outlook), and the ability to learn Docusign and internal software programs.
• Must be a team player with an energetic, positive disposition seeking growth and opportunity to expand the role
• Must be able to maintain the highest level of confidentiality
• Able to interface and articulate well with all levels of employees, management and clients in a highly professional, timely and friendly manner
• Able to prioritize and meet designated deadlines and work effectively in a pressurized environment under time constraints
• Demonstrate the ability to handle multiple tasks to completion with little or no supervision