Registered Client Service Associate (Fort Lauderdale, FL)

Oppenheimer & Co. Inc.; Fort Lauderdale (FL); On-site; USD 52,000 - 66,000; Full time

Job summary

Oppenheimer & Co. Inc. is seeking a Registered Client Service Associate for the Fort Lauderdale branch.

The role supports Financial Advisors in sales, marketing and day-to-day operations of a growing wealth management practice. You will work independently and in a small team, handling client inquiries and administrative tasks to ensure service excellence. The position requires FINRA Series 7 and 66 registrations and bilingual English/Spanish capabilities, with a focus on accuracy, integrity and

Qualifications

• FINRA registrations: Series 7 and 66 are required.
• Bilingual in English and Spanish is required.

Responsibilities

• Support Financial Advisors in sales, marketing and daily operations.
• Answer client and advisor questions and manage account procedures.
• Produce reports using various software programs and maintain accuracy.
• Assist with client events and marketing efforts.
• Prioritize tasks, meet deadlines and manage phone messages.

Skills

Bilingual (English/Spanish)

Interpersonal skills

Customer service

Multi-tasking

Tools

CRM software

Microsoft Office

Job description

Who We Are

Oppenheimer & Co. Inc. ("Oppenheimer") is a leading middle‑market investment bank and full service broker‑dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.

Job Description

Oppenheimer & Co. Inc.’s Private Client Division is currently seeking a Registered Client Service Associate for their Fort Lauderdale branch office. The RCSA's primary responsibility is to support Financial Advisors in sales, marketing and day‑to‑day operations of a growing wealth management practice. This role requires superior interpersonal and multi‑tasking skill sets. The candidate should be able to operate independently as well as a member of a small team. This role will assist in performing a variety of daily tasks so that the team grows their business, runs smoothly, and meets service excellence standards.

Responsibilities

• Learn and adapt to service the needs of various accounts in order to answer day‑to‑day questions from clients and advisors
• Quickly develop knowledge of a variety of forms and account procedures in order to assist clients
• Learn to utilize research and technical support tools
• Produce quality analytical reports using various software programs
• Promote Firm services by enhancing relationships with advisors through timely and accurate responses to questions
• Act with integrity and respect in all situations
• Cultivate and grow existing client relationships
• Assist with marketing efforts and plan client events
• Prioritize daily work, track progress of projects and deadlines, answer phones, take messages and schedule appointments
• Demonstrate initiative and desire to increase knowledge of rules, regulations and concepts
• Local office interaction with other support members, Financial Advisors and Management

Qualifications

• FINRA Registrations: Series 7 and 66
• Bilingual in English and Spanish