Regional XDR Performance Coach & Enablement Lead

Avalara; Durham (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Bonuses

Paid time off

Paid parental leave

Private medical insurance

Job summary

Avalara is seeking a Sales Development Performance Lead to steer regional quota attainment and elevate live coaching across the US, EMEA, and India. You will model behavior in live calls, mentor XDRs, and drive AI-assisted coaching using tools like Hyperbound and Gong.

You will collaborate with global teams, contribute to onboarding programs, and reside on-site at the Center of Excellence to foster hands-on training and culture-building initiatives.

Qualifications

• 2+ years of XDR (SDR, ADR, or BDR) experience.
• Quota accomplishment history.
• Experience mentoring peers.
• Working knowledge of the full XDR tech stack: Salesforce, Outreach, ZoomInfo, 6sense, LinkedIn Sales Navigator, Gong, and Glean.
• Data fluency: read dashboards and translate patterns into coaching actions.
• Familiarity with Sandler, Challenger or LAER objection handling.
• Experience with Hyperbound or similar AI coaching tools.
• Cross-regional exposure to US, EMEA, or India XDR motions.
• On-site work at the Center of Excellence (COE).

Responsibilities

• Guide regional team quota attainment, targeting 75–80%+ XDRs hitting quota.
• Own call quality through live coaching and real-time modeling on calls.
• Carry a personal quota of ~10–20% of the individual XDR's quota and coach from live calls.
• Guide Hyperbound scoring and AI-assisted coaching, track progress quarterly.
• Represent the region in the weekly global Performance Lead sync and share best practices.
• Contribute to new hire onboarding and ramp programs to accelerate productivity.

Skills

XDR experience

Quota achievement

Mentoring peers

Data fluency

Coaching

Cross-regional awareness

On-site collaboration

AI coaching tools

Tools

Salesforce

Outreach

ZoomInfo

6sense

LinkedIn Sales Navigator

Gong

Glean

Job description

Avalara is seeking a Sales Development Performance Lead to steer regional quota attainment and elevate live coaching across the US, EMEA, and India. You will model behavior in live calls, mentor XDRs, and drive AI-assisted coaching using tools like Hyperbound and Gong.

You will collaborate with global teams, contribute to onboarding programs, and reside on-site at the Center of Excellence to foster hands-on training and culture-building initiatives.