Global Sales Development Performance Lead — Live Coaching & AI

Avalara, Inc.; Durham (NC); On-site; USD 90,000 - 140,000; Full time

Job summary

Avalara, Inc. is seeking a Sales Development Performance Lead to guide regional XDRs, coach live calls, and drive AI-assisted coaching. You will own a portion of live production while transferring skills to reps, ensuring consistent global standards in US, EMEA, and India.

This on-site COE role emphasizes hands-on training and collaboration. You will report to the Global Sales Director and work within a fast-growing AI-first company.

Qualifications

• 2+ years of XDR experience, including SDR and ADR roles in inbound and outbound.
• Proven quota attainment history across regions and teams.
• Experience mentoring peers to improve performance and skills.
• Fluent use of the full XDR tech stack: Salesforce, Outreach, ZoomInfo, 6sense, LinkedIn Sales Navigator, Gong, Glean.

Responsibilities

• Guide regional quota attainment with 75–80%+ of XDRs reaching quota.
• Own call quality through live coaching and real-time feedback.
• Carry a personal quota of ~10–20% of the XDR's quota and coach on calls.
• Guide Hyperbound scoring and AI-assisted coaching to close skill gaps.
• Represent the region in weekly global sync and share best practices.
• Contribute to onboarding and ramp programs to accelerate productivity.

Skills

XDR experience

Quota achievement

Mentoring peers

Data-driven coaching

AI coaching tools

Cross-regional awareness

On-site collaboration

Tools

Salesforce

Outreach

ZoomInfo

6sense

LinkedIn Sales Navigator

Gong

Glean

Job description

Avalara, Inc. is seeking a Sales Development Performance Lead to guide regional XDRs, coach live calls, and drive AI-assisted coaching. You will own a portion of live production while transferring skills to reps, ensuring consistent global standards in US, EMEA, and India.

This on-site COE role emphasizes hands-on training and collaboration. You will report to the Global Sales Director and work within a fast-growing AI-first company.