Regional Workplace Experience & Performance Leader

Centrica; United States; Hybrid; USD 93,000 - 120,000; Full time

Job summary

Centrica is seeking a Regional Workplace Experience & Performance Lead to support our South West England & Wales region. This high-visibility role ensures workplaces enable colleagues to do their best work, driving performance, experience and behavioural adoption across a portfolio of sites, including Cardiff and Reading.

You will translate insight into action, partner with leaders and workplace partners, and balance strategy with hands-on delivery.

Qualifications

• Experience leading across multiple sites or regions.
• Ability to translate insights into action to improve workplace performance.
• Proven ability to influence senior stakeholders without direct authority.
• Experience in change management and cross-functional initiatives.

Responsibilities

• Own workplace performance outcomes across the South West England & Wales region, driving utilisation, colleague experience and behavioural adoption.
• Ensure workplaces are used effectively and as intended for collaboration, learning, decision-making and connection.
• Monitor workplace performance data, identifying trends, risks and opportunities and implementing targeted interventions to improve outcomes.
• Drive continuous improvement in colleague experience by identifying friction points and opportunities across the workplace journey.
• Deliver value-for-money improvements and develop business cases where investment or change is required.

Skills

Stakeholder management

Influencing

Data interpretation

Hybrid working principles

Strategic thinking

Education

NEBOSH General Certificate

Workplace/Facilities Management qualification

Job description

Centrica is seeking a Regional Workplace Experience & Performance Lead to support our South West England & Wales region. This high-visibility role ensures workplaces enable colleagues to do their best work, driving performance, experience and behavioural adoption across a portfolio of sites, including Cardiff and Reading.

You will translate insight into action, partner with leaders and workplace partners, and balance strategy with hands-on delivery.