Regional Workplace Experience Leader

Jones Lang LaSalle Incorporated; San Francisco (CA); Sur place; USD 150 000 - 170 000; Plein temps

Avantages offerts par ce poste

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Résumé du poste

Jones Lang LaSalle Incorporated (JLL) seeks a Regional Workplace Experience Manager to lead on-site delivery of the client’s workplace experience across a defined region, overseeing a team of Community Managers, Ambassadors, and Experience staff. You’ll guide program quality, performance, and client satisfaction across sites in your geography.

The role requires strong cross-functional collaboration, program development, and a focus on hospitality and service excellence to drive employee

Qualifications

• 7+ years of experience in workplace experience, hospitality, or community management, with at least 3 years in a people leadership role.
• Experience partnering cross-functionally with Facilities, Real Estate, Security, Events, Communications, and other workplace functions to coordinate programming with operational and project activity.
• Experience developing, improving, and scaling workplace experience or employee engagement programming across multiple locations, with the ability to translate employee needs, workplace data, and business priorities into meaningful in‑office experiences.
• Experience managing multi-site teams across a region.
• Strong client management and stakeholder communication skills.
• Proficiency in experience management platforms and reporting tools.

Responsabilités

• Lead regional Experience team, including Sr. Community Managers, Community Managers, and Ambassadors.
• Ensure consistent delivery of JLL’s experience standards across all sites in the region.
• Build and maintain strong relationships with Client regional real estate and people stakeholders.
• Own the regional workplace experience and programming strategy, providing direction to site teams on programming calendars, community events, employee engagement activations, and space activation while ensuring programs are purposeful, locally relevant, and aligned with broader workplace and facilities priorities.

Formation

Bachelor’s degree preferred

Description du poste

Jones Lang LaSalle Incorporated (JLL) seeks a Regional Workplace Experience Manager to lead on-site delivery of the client’s workplace experience across a defined region, overseeing a team of Community Managers, Ambassadors, and Experience staff. You’ll guide program quality, performance, and client satisfaction across sites in your geography.

The role requires strong cross-functional collaboration, program development, and a focus on hospitality and service excellence to drive employee