Regional Workplace Experience Lead

Jones Lang LaSalle Incorporated; New York (NY); Sur place; USD 150 000 - 170 000; Plein temps

Avantages offerts par ce poste

401(k) plan with matching company

Medical, Dental & Vision care

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Résumé du poste

Jones Lang LaSalle Incorporated in New York seeks a Regional Workplace Experience Manager to lead the on-the-ground delivery of the client’s workplace experience across an assigned geography, supervising a team of Community Managers, Ambassadors, and Experience staff.

You will drive regional programming strategy, oversee site calendars and events, and partner with Facilities, Real Estate, and operations to align with broader workplace priorities.

Qualifications

• 7+ years of experience in workplace experience, hospitality, or community management.
• At least 3 years in a people leadership role.
• Experience partnering cross-functionally with Facilities, Real Estate, Security, Events, Communications, and other workplace functions.
• Experience developing, improving, and scaling workplace experience across multiple locations.

Responsabilités

• Lead regional Experience team, including Sr. Community Managers, Community Managers, and Ambassadors.
• Ensure consistent delivery of JLL’s experience standards across all sites in the region.
• Build and maintain relationships with Client regional real estate and people stakeholders.
• Own the regional workplace experience and programming strategy and provide direction on calendars, events, and space activation.
• Monitor team performance, coach, and drive a culture of hospitality and service excellence.

Connaissances

Leadership

Cross-functional collaboration

Event programming

Stakeholder communication

Experience management tools

Formation

Bachelor’s degree (preferred)

Outils

Experience management platforms

Description du poste

Jones Lang LaSalle Incorporated in New York seeks a Regional Workplace Experience Manager to lead the on-the-ground delivery of the client’s workplace experience across an assigned geography, supervising a team of Community Managers, Ambassadors, and Experience staff.

You will drive regional programming strategy, oversee site calendars and events, and partner with Facilities, Real Estate, and operations to align with broader workplace priorities.