Regional Valet Trash Implementation Lead

Fetchpackage; Town of Texas (WI); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Competitive Compensation

Comprehensive Benefits Package

Plan for Your Future

Unlimited PTO

Work That Makes an Impact

Job summary

Fetch is seeking a Regional Implementation Manager to oversee the launch, setup, and stabilization of Valet Trash services across new communities. You will own end-to-end implementation, collaborate with Client Success, Core Ops, and Recruitment, and drive readiness before the first service night.

You will manage learning, system configuration, and inventory planning while ensuring compliance and smooth handoffs to Field Operations at day 30, with travel and on-site presence during launches as

Qualifications

• 3+ years in multi-site operations, implementation, or program management.
• Documented experience launching new sites, accounts, or service lines on a fixed date.
• Ability to run a cross-functional meeting where no attendee reports to you.
• Working fluency in Excel. Can build and maintain a tracker without support.
• Willingness to travel 50% of the year and to be on site during launch weeks.
• Valid driver license and reliable transportation.
• Trash Service window is 6:00 PM to midnight local. Launch nights require presence on site during that window.
• Standard schedule is business hours with shifted hours during launch weeks.
• Work involves walking multifamily properties, stairs, and outdoor conditions in all weather.
• Ability to lift and move trash containers up to 75 pounds during walkthroughs and unit swaps.

Responsibilities

• Own every new community from signed contract through day 30 of stabilized service.
• Run the weekly cross-functional Launch Call with Client Success, Core Ops, and Recruitment.
• Complete pre-launch walkthroughs and confirm inventory counts, trash area access, mapping, and fire code compliance.
• Verify scope alignment before launch. Escalate scope gaps to the Director before service starts, not after.
• Confirm supply and equipment delivery against the walkthrough form prior to first service night.
• Hand off to the Field Operations Manager at day 30 with a documented stabilization summary.

Skills

Multi-site ops

Implementation

Program mgmt

Excel skills

Cross-functional

Travel ready

Tools

TrashOps Command

Job description

Fetch is seeking a Regional Implementation Manager to oversee the launch, setup, and stabilization of Valet Trash services across new communities. You will own end-to-end implementation, collaborate with Client Success, Core Ops, and Recruitment, and drive readiness before the first service night.

You will manage learning, system configuration, and inventory planning while ensuring compliance and smooth handoffs to Field Operations at day 30, with travel and on-site presence during launches as