Regional Traveling Banking Experience Specialist

Huntington Bancshares, Inc.; Buffalo Grove (IL); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid time off (PTO)

Paid holidays

Job summary

Huntington Bancshares, Inc. in Buffalo Grove, IL seeks an Area Customer Experience Specialist (ACES) to provide best-in-class service to customers and colleagues across multiple branches.

You will travel between local branches, adapt to different locations daily, and support the team with coaching and skill development opportunities. As a financial concierge, you identify customer goals and needs, recommend deposits, loans, and other services, process transactions accurately, educate customers

Qualifications

• Minimum of 1 year customer service and branch banking experience.
• Strong customer service orientation and ability to educate customers on bank products.

Responsibilities

• Provide coverage in all aspects of branch banking including transactions and customer guidance.
• Process customer transactions accurately and maintain cash controls.
• Deliver excellent customer service and resolve issues.
• Educate customers on deposits and loans and assist with service requests.
• Promote use of online, mobile, and ATM banking.
• Follow all policies and procedures including risk and security.

Skills

Customer service

Education

Bachelor’s degree

Job description

Huntington Bancshares, Inc. in Buffalo Grove, IL seeks an Area Customer Experience Specialist (ACES) to provide best-in-class service to customers and colleagues across multiple branches.

You will travel between local branches, adapt to different locations daily, and support the team with coaching and skill development opportunities. As a financial concierge, you identify customer goals and needs, recommend deposits, loans, and other services, process transactions accurately, educate customers