Regional Banking Experience Concierge

0101 The Huntington National Bank; Pittsburgh (Allegheny County); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Huntington National Bank in the United States seeks an Area Customer Experience Specialist to support branches within a region, travel between locations, and provide exceptional customer service. You will help customers with deposits, loans, and banking technology, while ensuring compliance with policies and helping colleagues across branches.

The role emphasizes adaptability, reliability, and a willingness to travel to multiple branches during the workweek, with licensing opportunities as part

Qualifications

• High School Diploma or GED required.
• Minimum 1 year customer service and branch banking experience.
• Bachelor’s degree preferred.
• Cash handling and sales exposure advantageous.

Responsibilities

• Provide coverage across branch banking, assist customers, and refer to other bank areas as needed.
• Process customer transactions accurately and maintain cash controls.
• Deliver excellent customer service and resolve issues effectively.
• Educate customers on deposits, loans, and account maintenance.
• Educate customers on banking technology (online, mobile, ATM).
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales skills

Presentation skills

Banking knowledge

Education

High School Diploma or GED

Bachelor's degree

Job description

Huntington National Bank in the United States seeks an Area Customer Experience Specialist to support branches within a region, travel between locations, and provide exceptional customer service. You will help customers with deposits, loans, and banking technology, while ensuring compliance with policies and helping colleagues across branches.

The role emphasizes adaptability, reliability, and a willingness to travel to multiple branches during the workweek, with licensing opportunities as part