Regional TMS & Esketamine Technician — Patient Care

Neuronetics, Inc. / Greenbrook Mental Wellness Centers; Annapolis (MD); Vor Ort; USD 30.000 - 33.000; Vollzeit

Benefits dieser Stelle

401(k) with company match

Paid time off

Medical, dental, and vision coverage

Specialized training in TMS/esketamine

Zusammenfassung

Greenbrook Mental Wellness Centers is hiring a regional Patient-Centered Technician to support our Annapolis center and travel to nearby sites as needed. You will deliver TMS and esketamine therapies, manage patient data, and support billing and logistics in a patient-first outpatient setting.

Ideal candidates bring a high school diploma with care experience and strong communication skills; willingness to travel regionally and maintain certifications will be provided with training.

Qualifikationen

• High School Diploma with stable, customer-facing work experience.
• Preferred: Bachelor’s/Associate degree or clinical certification with at least 1 year of work experience.
• Proficient in MS Office; capable of learning EMR/EHRs and CRMs; strong written and verbal communication.

Aufgaben

• Deliver TMS or esketamine therapy per provider protocols, including device setup and monitoring.
• Collect informed consent forms and administer rating scales (PHQ-9, QIDS-SR16).
• Record sessions in the EHR and communicate concerns to management or providers.
• Schedule visits, handle checkout and co-pays, and assist with insurance and billing workflows.
• Maintain equipment, medications, and supplies; ensure safe disposal of used devices and medications.
• Provide monthly device variance reports to management and assist with training and compliance.

Kenntnisse

Proactive Collaborator

Patient-Centered Professional

Detail-Oriented

Ausbildung

High School Diploma

Bachelor's/Associate degree or certification

Tools

Microsoft Office Suite

EMR/EHRs

CRMs

Jobbeschreibung

Greenbrook Mental Wellness Centers is hiring a regional Patient-Centered Technician to support our Annapolis center and travel to nearby sites as needed. You will deliver TMS and esketamine therapies, manage patient data, and support billing and logistics in a patient-first outpatient setting.

Ideal candidates bring a high school diploma with care experience and strong communication skills; willingness to travel regionally and maintain certifications will be provided with training.