Regional Therapy Coordinator & Operations Admin

Lympha Press; Webster (MA); On-site; USD 52,000 - 75,000; Full time

Job summary

Lympha Press is seeking a Therapy Coordinator Regional Administrator for Webster, MA. This full-time, on-site role focuses on tracking patient cases, ensuring timely acceptance, accurate documentation, and scheduling of visits.

You will collaborate with internal teams to support order completion and home visit protocols. Ideal candidates bring healthcare exposure, strong communication, organizational and tech skills, and the ability to work independently in a fast-paced environment.

Qualifications

• High School Diploma or GED required; equivalent combination of education and experience considered
• Minimum 6 months of healthcare-related experience and/or training; medical device experience a plus
• Customer relationship and product education/training experience preferred
• Excellent verbal and written communication skills
• Strong organizational and time management skills with ability to manage multiple tasks
• Proficient computer skills and working knowledge of office software (Word, Excel, Outlook, Teams)
• Ability to quickly learn scheduling, travel, and documentation systems
• Self-motivated with the ability to work independently and meet role expectations
• Ability to analyze information, identify problems, and implement effective solutions
• Ability to perform effectively in a fast-paced environment with unscheduled interruptions

Responsibilities

• Monitor processes to ensure timely acceptance of patient cases by Therapy Coordinators
• Ensure all necessary medical documentation is received accurately and in a timely manner
• Assist with assigning and reassigning patient cases as needed
• Review patient cases and follow up on outstanding or unscheduled cases
• Verify Therapy Coordinator work hours and patient visit activity
• Provide approval for off-cycle patient home visits on a case-by-case basis
• Assist with training and education related to home visit protocols and equipment
• Collaborate with internal operations teams to support order completion and documentation accuracy
• Identify, elevate, and communicate patient questions, concerns, or needs to the Patient Relations team
• Maintain compliance with all regulatory requirements, including HIPAA and company policies
• Travel as needed to support regional and operational needs
• Support and participate in company-wide initiatives and training programs
• Collaborate effectively with team members, departments, and leadership
• Uphold company Mission, Vision, and Values in all interactions and responsibilities
• Perform other duties as assigned

Skills

Verbal communication

Written communication

Organizational skills

Time management

MS Office proficiency

Scheduling systems

Independent work

Problem solving

Adaptability

Education

High School Diploma or GED

Tools

Word

Excel

Outlook

Teams

Job description

Lympha Press is seeking a Therapy Coordinator Regional Administrator for Webster, MA. This full-time, on-site role focuses on tracking patient cases, ensuring timely acceptance, accurate documentation, and scheduling of visits.

You will collaborate with internal teams to support order completion and home visit protocols. Ideal candidates bring healthcare exposure, strong communication, organizational and tech skills, and the ability to work independently in a fast-paced environment.