Regional Therapy Operations Administrator

Socket.dev; Chadds Ford Township (PA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Unlimited PTO

Medical insurance

401(k) plan

Team environment

Job summary

Lympha Press is seeking a Therapy Coordinator Regional Administrator in Chadds Ford, PA. This full-time, on-site role focuses on tracking and resolving patient cases, ensuring timely case acceptance, accurate documentation, and appropriate scheduling of visits.

The position collaborates with internal teams to support order completion, maintain compliance, and guide home visit protocols and equipment. A patient-focused, team-oriented environment supports mission-driven care.

Qualifications

• High School Diploma or GED required; equivalent considered.
• Minimum 6 months healthcare-related experience or training; medical device experience a plus.
• Excellent verbal and written communication skills.
• Proficient computer skills and ability to learn scheduling systems.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Monitor processes to ensure timely acceptance of patient cases by Therapy Coordinators.
• Verify all necessary medical documentation is received accurately and promptly.
• Assist with assigning and reassigning patient cases as needed.
• Review patient cases and follow up on outstanding or unscheduled cases.
• Verify Therapy Coordinator work hours and patient visit activity.
• Provide approval for off-cycle patient home visits on a case-by-case basis.
• Assist with training and education related to home visit protocols and equipment.
• Collaborate with internal operations teams to support order completion and documentation accuracy.
• Identify, elevate and communicate patient questions or concerns to the Patient Relations team.
• Maintain compliance with regulatory requirements, including HIPAA and company policies.
• Travel as needed to support regional and operational needs.
• Support and participate in company-wide initiatives and training programs.
• Collaborate effectively with team members, departments, and leadership.
• Uphold company Mission, Vision, and Values in all interactions and responsibilities.
• Perform other duties as assigned.

Skills

Verbal and written communication

Organizational skills

Time management

MS Office proficiency

Education

High School Diploma or GED

Tools

Word

Excel

Outlook

Teams

Job description

Lympha Press is seeking a Therapy Coordinator Regional Administrator in Chadds Ford, PA. This full-time, on-site role focuses on tracking and resolving patient cases, ensuring timely case acceptance, accurate documentation, and appropriate scheduling of visits.

The position collaborates with internal teams to support order completion, maintain compliance, and guide home visit protocols and equipment. A patient-focused, team-oriented environment supports mission-driven care.