Regional Terminal Manager — Safe Deliveries & Growth

KAG SERVICES INC; Nitro (WV); On-site; USD 55,000 - 85,000; Full time

Job summary

KAG SERVICES INC is seeking an Operations Manager to oversee the operation, personnel management, and service delivery within a defined region. The role emphasizes safety, efficiency, and customer satisfaction across the Nitro, WV area.

The candidate will lead drivers and staff, ensure regulatory compliance, and drive performance against budgets while maintaining strong client relationships. A bachelor’s degree in business or equivalent is preferred, with solid communication and Office skills.

Qualifications

• Bachelor's degree in business or related field or equivalent business experience in transportation/operations.
• Excellent conflict resolution skills and ability to influence positive outcomes.
• Effective written and verbal communication, with strong interpersonal skills.
• Proficiency with Microsoft Office and basic data handling.

Responsibilities

• Promote and develop safe work behaviors aligned with safety programs.
• Monitor driver hours and ensure compliance with regulations and policies.
• Supervise drivers to achieve incident-free deliveries.
• Lead, manage, evaluate, and develop staff.
• Forecast terminal performance and take corrective actions to meet financial forecasts.
• Engage local customers regularly to drive growth and strengthen relationships.

Skills

Conflict resolution

Communication

Microsoft Office

Education

Bachelor's degree in business or related field

Tools

Microsoft Office

Job description

KAG SERVICES INC is seeking an Operations Manager to oversee the operation, personnel management, and service delivery within a defined region. The role emphasizes safety, efficiency, and customer satisfaction across the Nitro, WV area.

The candidate will lead drivers and staff, ensure regulatory compliance, and drive performance against budgets while maintaining strong client relationships. A bachelor’s degree in business or equivalent is preferred, with solid communication and Office skills.