Regional Operations Manager - Growth & People

Kenan Advantage Group (KAG); Toledo (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Kenan Advantage Group (KAG) is seeking a regional operations leader responsible for managing a geographic area, overseeing personnel, and delivering quality service to customers. This role requires coordinating with drivers, customers, and management to drive growth and maintain high safety standards.

The position emphasizes developing operating plans, recruiting drivers, scheduling, and coaching staff to ensure efficiency and strong performance across the region.

Qualifications

• Bachelor's degree in business or equivalent work experience.
• Background in transportation.
• Good people skills.
• Ability to communicate effectively both verbally and written.

Responsibilities

• Develop operating plans for the assigned regional operation.
• Serve as point of contact for drivers regarding issues pertaining to policies, payroll, benefits, etc.
• Set up schedules for drivers.
• Recruit drivers/owner operators.
• Engage with customers to drive growth and enhance relationships.
• Resolve customer issues.
• Ensure that the safety values of the organization are followed.
• Assist, support and direct managers.
• Manage, coach, discipline, and evaluate staff.

Skills

People skills

Communication

Transportation background

Education

Bachelor's degree in business or equivalent experience

Job description

Kenan Advantage Group (KAG) is seeking a regional operations leader responsible for managing a geographic area, overseeing personnel, and delivering quality service to customers. This role requires coordinating with drivers, customers, and management to drive growth and maintain high safety standards.

The position emphasizes developing operating plans, recruiting drivers, scheduling, and coaching staff to ensure efficiency and strong performance across the region.