Regional Operations Leader - Driver Network & Growth

KAG SERVICES INC; Toledo (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

KAG SERVICES INC is seeking a regional operations leader to oversee daily activities, drive growth, and ensure top-tier service delivery within a defined geographic area. You will manage personnel, schedules, and driver recruitment while maintaining safety standards and effective communication with customers.

The role emphasizes hands-on leadership, coaching, and the ability to adapt to evolving business needs. Onsite operations and a focus on quality service are expected.

Qualifications

• Background in transportation or related field.
• Strong interpersonal and communication abilities.
• Proven ability to manage staff and operations.

Responsibilities

• Develop operating plans for the assigned regional operation.
• Serve as point of contact for drivers regarding policies and payroll.
• Set up schedules for drivers and recruit drivers/owner operators.
• Engage with customers to drive growth and strengthen relationships.
• Resolve customer issues and ensure safety values are followed.
• Assist, support and direct managers; coach and evaluate staff.

Skills

People skills

Communication skills

Transportation background

Education

Bachelor degree in business or equivalent

Job description

KAG SERVICES INC is seeking a regional operations leader to oversee daily activities, drive growth, and ensure top-tier service delivery within a defined geographic area. You will manage personnel, schedules, and driver recruitment while maintaining safety standards and effective communication with customers.

The role emphasizes hands-on leadership, coaching, and the ability to adapt to evolving business needs. Onsite operations and a focus on quality service are expected.