Terminal Operations Leader: KPI‑Driven Logistics

NRS, Inc.; Town of Nichols (NY); Presencial; USD 70 000 - 75 000; Tempo integral

Resumo da oferta

NRS, Inc. is seeking a Terminal Manager to oversee all terminal operations, transportation activities, and safety policies. The role emphasizes scheduling, KPI adherence, and staff leadership to meet customer expectations.

You will coordinate dispatchers, clerks, and drivers, enforce DOT safety rules, and develop training programs while collaborating with customers and upper management to drive productivity and service excellence.

Qualificações

• Bachelor's degree in logistics or related field required.
• 7 years of management experience in a logistics environment.
• Strong leadership, customer service, and communication skills.
• Proven ability to manage complex operations with attention to detail.

Responsabilidades

• Schedule and oversee fleet operations to meet objectives.
• Maintain KPIs and implement corrective actions as needed.
• Lead dispatchers, clerks, and drivers with accountability.
• Ensure DOT safety compliance and training programs.
• Develop staffing plans based on workload forecasts.

Conhecimentos

Leadership

Operations management

Customer service

Communication

Problem solving

Budget management

Documentation

Team management

Reporting

Strategic planning

Formação académica

Bachelor's Degree in Logistics, Supply Chain Management, or related field

Ferramentas

Logistics management software

Microsoft Office

Descrição da oferta de emprego

NRS, Inc. is seeking a Terminal Manager to oversee all terminal operations, transportation activities, and safety policies. The role emphasizes scheduling, KPI adherence, and staff leadership to meet customer expectations.

You will coordinate dispatchers, clerks, and drivers, enforce DOT safety rules, and develop training programs while collaborating with customers and upper management to drive productivity and service excellence.