Regional Support Specialist — Real Estate Office & Marketing

Compass International Holdings; Chesterfield (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid Time Off

Paid Family & Paternity Leave

Life Insurance

Learning resources

Employee Discounts

LinkedIn Learning access

Job summary

Coldwell Banker is seeking a Regional Support Specialist to empower our agents and branch leaders. You will stay connected with the regional support team, assist with office operations, and help drive marketing efforts through social media and our in-house tools.

You will be based in a branch, collaborate across teams, and play a key role in onboarding new agents, facilitating training on CB tools, and ensuring smooth daily operations. A customer-focused, tech-savvy candidate will thrive here.

Qualifications

• Two or more years of customer service experience; real estate office experience helpful.
• Familiarity with social media platforms (Facebook/Instagram) for marketing.
• Excellent written and verbal communication.
• Proficiency with various operating systems (PCs, Macs, mobile) and Microsoft Office.

Responsibilities

• Provide white-glove service for agents and clients visiting offices.
• Support agents with technology, processes, or operational questions.
• Provide basic social media and marketing support to agents and manage office social media accounts, on-demand.
• Promote a friendly, inclusive office culture that reinforces agent value proposition.
• Coordinate with other Agent Services teams to address transaction-related questions or issues.
• Collaborate with the Agent Onboarding Team to facilitate onboarding, conduct office orientation, and train on company tools.

Skills

Customer service

Social media marketing

Communication skills

Tech savviness

Multitasking

Tools

MoxiWorks

Prospect Square

Listing Concierge

Microsoft Office

Job description

Coldwell Banker is seeking a Regional Support Specialist to empower our agents and branch leaders. You will stay connected with the regional support team, assist with office operations, and help drive marketing efforts through social media and our in-house tools.

You will be based in a branch, collaborate across teams, and play a key role in onboarding new agents, facilitating training on CB tools, and ensuring smooth daily operations. A customer-focused, tech-savvy candidate will thrive here.