Regional Support Specialist: Real Estate Office & Marketing

Compass International Holdings; New Buffalo (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401(k) with company match

Paid time off and holidays

LinkedIn Learning access

Employee discounts

Job summary

Coldwell Banker is seeking a Regional Support Specialist to join our team. Based in a regional branch, you will support agents, branch leaders, and marketing efforts to keep operations smooth and strategic.

You will collaborate across teams to resolve questions, facilitate onboarding, and manage office tools like MoxiWorks and Prospect Square. The role blends tech assist, marketing support, and culture-building in a fast-paced office environment.

Qualifications

• Two+ years in customer service, preferably in real estate offices.
• Familiar with social media platforms (Facebook/Instagram) for marketing.
• Excellent written and verbal communication skills.
• Proficient with PCs, Macs, and mobile platforms; able to navigate software.
• Strong MS Office skills preferred.

Responsibilities

• Provide white-glove agent and client support in offices.
• Assist with technology, processes, or operational questions.
• Provide basic social media and marketing support to agents; manage office social media accounts.
• Promote a friendly, inclusive office culture and coordinate with support teams.
• Collaborate with Branch/Agent onboarding teams to facilitate onboarding and training.
• Conduct office orientation and training on company tools (e.g., MoxiWorks, Prospect Square).
• Support branch events, communications, and agent recognition activities.

Skills

Customer service

Social media familiarity

Communication

Cross-platform proficiency

MS Office proficiency

Multitasking

Travel readiness

Tools

MoxiWorks

Prospect Square

Listing Concierge

Job description

Coldwell Banker is seeking a Regional Support Specialist to join our team. Based in a regional branch, you will support agents, branch leaders, and marketing efforts to keep operations smooth and strategic.

You will collaborate across teams to resolve questions, facilitate onboarding, and manage office tools like MoxiWorks and Prospect Square. The role blends tech assist, marketing support, and culture-building in a fast-paced office environment.