Regional Support Leader – Hybrid DHHS Programs

United Trading Group; Salt Lake City (UT); Hybrid; USD 52,000 - 68,000; Full time

Job summary

United Trading Group in Salt Lake City, UT seeks a Regional Support Supervisor to oversee recruitment, training, performance and program evaluation in collaboration with DHRM and DHHS partners.

The role requires strong writing, communication and time-management skills, with the ability to work in a hybrid environment and coordinate across state agencies to ensure contract compliance and data-driven outcomes.

Qualifications

• 3+ years of supervisory experience.
• 5+ years working with the private provider network or DHHS.
• Excellent writing, communication and presenting skills.
• Ability to speak up in meetings and address issues.
• Organizes and manages their own time effectively and can help others manage their time effectively.
• Works independently.

Responsibilities

• Coordinates recruitment and hiring of new employees with DHRM.
• Employee management; hiring, training, determining and delegating workload, evaluating performance and managing terminations.
• Develops program goals using Results-Based Accountability (RBA), collects and analyzes data, reports on quarterly outcomes and adjusts practice to improve program effectiveness.
• Uses SharePoint to write DHHS contracts following procurement law and guidelines; Agreement/Procurement Requests (APR), Scope of Work (SOW), outcome measures and risk assessments.
• Coordinates with the Office of Service Review to monitor procured contracts ensuring compliance to contract expectations and outcome measures.
• Works collaboratively with other Department of Health and Human Services operating units and private providers to support system wide initiatives.
• Monitors the 211 Community & DHHS Contracts and looks for ways to improve existing structure and processes.
• Maintains an active and accurate service directory to ensure the use of available services.
• Provides Statewide UFACET initial and recertification training.
• Organizes and implements an annual Provider Fair for each region throughout the state.
• Serves as a system expert in region level meetings and multi-agency staffings.
• Coordinates with the Intensive Care Coordination Program to ensure proper use of Purchase Service Agreements to pay for clinical and wraparound services.
• Manages the Intensive Care Coordination referral process.
• Supports the Families First Prevention Services Act (FFPSA) through tracking the accreditation of Qualified Residential
• Treatment Programs (QRTP) and additional QRTP requirements.
• Monitors the 24/7 nursing contract for the QRTP providers.

Skills

Supervisory experience

Writing skills

Communication skills

Time management

Independent work

Education

Bachelor's Degree in a social service related field

Tools

SharePoint

Job description

United Trading Group in Salt Lake City, UT seeks a Regional Support Supervisor to oversee recruitment, training, performance and program evaluation in collaboration with DHRM and DHHS partners.

The role requires strong writing, communication and time-management skills, with the ability to work in a hybrid environment and coordinate across state agencies to ensure contract compliance and data-driven outcomes.