Regional Strategic Partnerships Manager - Remote

PSI Services LLC; Northern (KY); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k) retirement plan

Generous paid time off

Health insurance and wellbeing coverag

Flexible work options

Job summary

PSI Services LLC is seeking a Strategic Partnership Manager to lead relationships with third-party test site partners across a US region. You’ll advocate for partners, coordinate with Sales and Client Services, and ensure adherence to network standards while driving growth and profitability.

The role requires travel to partner sites with most work performed remotely, Monday–Friday, with occasional evenings and weekends. Strong negotiation and account-management skills are essential.

Qualifications

• Bachelor’s degree preferred, with progressive experience in a related field.
• Experience managing external partners, franchisees, vendors, or channel relationships.
• Customer-facing experience is essential.
• Experience in testing, certification, or regulated services is preferred.
• Strong negotiation and account-management skills.
• Comfortable holding partners accountable and resolving conflicts.
• Ability to read partner performance data and act on it.
• Proficient in Microsoft Office.

Responsibilities

• Own the relationship for an assigned portfolio of third-party partner sites.
• Build trusted, long-term relationships with partner owners and operators.
• Act as PSI advocate to resolve escalations and coordinate internal teams.
• Ensure partners meet network standards for quality, security and test-taker experience.
• Onboard new partners and support program launches with Sales and Client Services.
• Track partner performance against KPIs and implement improvements.
• Lead remediation conversations and offboarding when standards aren’t met.
• Identify growth opportunities within the region.

Skills

Partner management

Negotiation

Account management

External relationships

Education

Bachelor's degree

Tools

Microsoft Office

Job description

PSI Services LLC is seeking a Strategic Partnership Manager to lead relationships with third-party test site partners across a US region. You’ll advocate for partners, coordinate with Sales and Client Services, and ensure adherence to network standards while driving growth and profitability.

The role requires travel to partner sites with most work performed remotely, Monday–Friday, with occasional evenings and weekends. Strong negotiation and account-management skills are essential.