Regional Sort Center Ops Leader (Lean & Automation)

TikTok; Rancho Cucamonga (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

TikTok Shop is seeking a Regional Sort Center Operations Manager in California to lead multi-site sort center operations, network planning, and capacity strategy. You will drive end-to-end processes, optimize throughput, and coordinate cross-functional teams to meet aggressive SLAs.

You will implement automation and lean initiatives, manage peak periods, and build high-performing regional teams while ensuring safety, quality, and cost targets across the network.

Qualifications

• Bachelor’s degree or equivalent practical experience in Supply Chain/Logistics or related field.
• 5+ years of leadership in high-volume distribution operations across multiple sites.
• Experience owning operational performance with safety, quality, cost, and labor metrics.

Responsibilities

• Lead regional sort center network planning, capacity forecasting, and peak-season readiness.
• Oversee end-to-end operations from inbound to outbound, maintaining SLA targets.
• Drive Lean Six Sigma initiatives and cost optimization across centers.
• Recruit, develop, and lead hub managers and frontline teams; ensure standardized SOPs.

Skills

Leadership

Data analysis

Strategic planning

Cross-functional leadership

Lean Six Sigma

WMS/WCS

Automation

Education

Bachelor's degree

Tools

WMS

Automation systems

Conveyor systems

Job description

TikTok Shop is seeking a Regional Sort Center Operations Manager in California to lead multi-site sort center operations, network planning, and capacity strategy. You will drive end-to-end processes, optimize throughput, and coordinate cross-functional teams to meet aggressive SLAs.

You will implement automation and lean initiatives, manage peak periods, and build high-performing regional teams while ensuring safety, quality, and cost targets across the network.