Regional Solutions Engineer - Grid Reliability SaaS Growth

G&W Electric Co; Bolingbrook (IL); On-site; USD 97,000 - 129,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Short and Long-Term Disability

Life Insurance

401(k)

Annual Profit Sharing

Vacation

State-of-the-art facilities

Job summary

G&W Electric Co. seeks a Regional Solutions Engineer to drive regional revenue and manage accounts within the SafeGrid portfolio.

You will lead discovery, evaluation, and purchase processes with a focus on grid modernization and reliability outcomes, while coordinating with SA/SafeGrid teams for technical and contractual alignment. You will own the transition to the SafeGrid Technical Solutions Engineer after PO issuance, stay engaged as the primary L1 technical contact, and identify

Qualifications

• Bachelor's degree in Engineering required.
• Experience in a customer-facing technical or account management role within electric utility or industrial markets.
• Working knowledge of electrical distribution systems, protection and control concepts, or grid monitoring technologies.
• Experience managing a revenue-bearing territory or account base, including forecasting and pipeline discipline.
• Ability to translate technical capability into customer-specific operational and financial value.
• Strong written and verbal communication skills; comfortable presenting to both engineering and commercial stakeholders.
• Proficiency with Salesforce (SFDC) or equivalent CRM for pipeline management and reporting.

Responsibilities

• Own regional revenue performance across assigned accounts, including forecasting, pipeline management, and bookings against quota.
• Lead customer-facing sales calls and technical discussions positioned around system expansion, reliability outcomes, and grid modernization — not product pitches.
• Coordinate with external sales representative firms operating in the region to ensure consistent account coverage and message alignment.
• Discovery / Interest: Lead the initial one-hour meeting and educate the customer on SafeGrid's value proposition.
• Evaluation / Buy-In: Lead the evaluation process, educating stakeholders and building internal buy-in with support from the SafeGrid TSE on follow-ups.
• Intent / Agreement: Coordinate the proposal — translating topology into a formal quote — while the Sales Rep drives commercial progress and the SafeGrid TSE leads the process.
• Action / Purchase: Lead the customer through budget, terms, and standards discussions, supported by the SafeGrid TSE, ahead of PO issuance.
• Identify and develop expansion opportunities within existing accounts for SafeGrid hardware and SaaS components, building on installed-base relationships.
• Develop and deliver solution-oriented value propositions focused on improving grid reliability, enhancing system resiliency, and mitigating operational and environmental risks.
• Support commercial terms discussions, including SaaS contract structure, in partnership with Contracts and Legal.
• Transition account ownership to the SafeGrid Technical Solutions Engineer (AE) once a Purchase Order is received, ensuring a clean handoff with no loss of customer momentum.
• Serve as the L1 support contact for assigned accounts once installed — the first response for customer technical questions, escalating issues as needed.
• Participate in installation, training, and system configuration and finalization activities alongside the SafeGrid TSE and, where required, PGA Engineering.
• Participate in monthly adoption meetings and stay close to account health after handoff; identify expansion opportunities in new parts of the utility.
• Lead and drive identification of expansion opportunities — new parts of the utility and customer diversification requests.
• At deployment scale, shift from leading installation to reviewing it as PGA Engineering takes over delivery while maintaining the relationship.

Skills

Customer-facing

Account management

Salesforce (SFDC)

Communication

Education

Bachelor's degree in Engineering

Job description

G&W Electric Co. seeks a Regional Solutions Engineer to drive regional revenue and manage accounts within the SafeGrid portfolio.

You will lead discovery, evaluation, and purchase processes with a focus on grid modernization and reliability outcomes, while coordinating with SA/SafeGrid teams for technical and contractual alignment. You will own the transition to the SafeGrid Technical Solutions Engineer after PO issuance, stay engaged as the primary L1 technical contact, and identify