Regional SNAP Operations Manager

City of New York; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

The New York City Human Resources Administration (HRA) seeks an Administrative Manager M-III to oversee non-public assistance SNAP centers across the five boroughs, ensuring accurate eligibility determinations and timely benefits delivery.

Under administrative direction, you will collaborate with the ADC to implement welfare reform initiatives, monitor performance, and guide center operations to meet federal, state and agency guidelines.

Qualifications

• Degree or equivalent with progressively responsible administrative experience.
• Experience in program management or planning and resource allocation.
• Supervisory experience over clerical/administrative staff.

Responsibilities

• Oversee daily operations of SNAP centers across boroughs and ensure eligibility determinations.
• Monitor reporting and performance using SNAP Stat and Center Stat tools.
• Develop policy and procedures for SNAP applications and recertifications.
• Conduct regular visits to SNAP centers and coordinate with center directors.
• Represent the ADC in meetings with state and federal officials on SNAP delivery.

Education

Baccalaureate degree

Associate degree

High school diploma

Education/experience equivalent

Job description

The New York City Human Resources Administration (HRA) seeks an Administrative Manager M-III to oversee non-public assistance SNAP centers across the five boroughs, ensuring accurate eligibility determinations and timely benefits delivery.

Under administrative direction, you will collaborate with the ADC to implement welfare reform initiatives, monitor performance, and guide center operations to meet federal, state and agency guidelines.