Regional Service & Installations Leader

Fountain; Denver (CO); On-site; USD 70,000 - 100,000; Full time

Job summary

Leaf Home is seeking a Regional Service Manager to oversee service and installation technicians in a designated territory. You will drive scheduling improvements, resolve customer disputes, and lead teams to deliver high-quality service.

The role requires 3+ years in-field service with post-installation focus, a Bachelor’s degree (preferred), and a valid driver’s license. Travel up to 50% will be necessary in this role with a fast-paced, supportive environment.

Qualifications

• Bachelor's degree preferred or equivalent education and experience.
• 3+ years field service experience with post-installation focus.
• Ability to juggle multiple tasks and stakeholders under pressure.
• Fast-paced, team-oriented mindset with proactive problem-solving.
• Detail-oriented with strong communication and organizational skills.
• Must hold a valid driver's license and reliable transportation.

Responsibilities

• Oversee service and installation technicians within a designated territory.
• Improve scheduling, resolve customer disputes, and enhance service quality.
• Develop and implement new processes as needed.
• Collect and report quality assurance data daily.
• Mentor teams and foster staff development.
• Collaborate with escalated service team to resolve tickets quickly.
• Perform other duties as assigned.

Skills

Team leadership

Communication

Problem solving

Time management

Driver's license

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Leaf Home is seeking a Regional Service Manager to oversee service and installation technicians in a designated territory. You will drive scheduling improvements, resolve customer disputes, and lead teams to deliver high-quality service.

The role requires 3+ years in-field service with post-installation focus, a Bachelor’s degree (preferred), and a valid driver’s license. Travel up to 50% will be necessary in this role with a fast-paced, supportive environment.