Regional Security Operations Leader Northeast

DSI Security Services; King of Prussia (PA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Paid Holidays

401K/403b Plan

Paid Vacation

Vision Insurance

Medical Insurance

Life Insurance

Job summary

DSI Security Services seeks a Regional Manager to oversee multiple Northeast branches from the King of Prussia/Philadelphia area. You will drive operational excellence, client satisfaction, employee engagement, and financial performance across accounts.

The ideal candidate brings hands-on leadership in contract security, with proven ability to mentor branch leaders, analyze metrics, manage staffing, and ensure compliance with regulations. Willingness to travel required.

Qualifications

• Proven leadership experience in contract security operations, preferably multi-site or regional.
• Strong understanding of security operations, staffing models, scheduling, and risk management.
• Demonstrated ability to lead, mentor, and hold leaders accountable.
• Excellent communication and relationship-building skills.
• Ability to analyze operational and financial data to drive performance improvements.
• Knowledge of applicable federal, state, and local regulations.
• Willingness and ability to travel throughout the northeast region as needed.
• Prior experience with DSI systems and processes is a plus.

Responsibilities

• Provide leadership and operational oversight for multiple branches within the assigned region.
• Support and develop Branch Managers and Operations leadership through coaching, accountability, and performance management.
• Ensure consistent compliance with DSI policies, client requirements, and regulatory standards.
• Monitor and manage key performance metrics including staffing levels, overtime/NBOT, scheduling efficiency, and service delivery.
• Partner with Recruiting, HR, Payroll, and Operations teams to ensure staffing stability and operational continuity.
• Conduct regular site visits, audits, and operational reviews to identify risks and improvement opportunities.
• Build and maintain strong client relationships, addressing escalations and ensuring service excellence.
• Lead incident response, investigations, and corrective action planning as needed.
• Prepare and present operational updates and performance summaries to senior leadership.

Skills

Leadership

Security operations

Mentoring

Communication

Data analysis

Regulatory knowledge

Travel readiness

Education

Bachelor’s degree in security management/related field

High School Diploma or equivalent

Tools

DSI systems

Job description

DSI Security Services seeks a Regional Manager to oversee multiple Northeast branches from the King of Prussia/Philadelphia area. You will drive operational excellence, client satisfaction, employee engagement, and financial performance across accounts.

The ideal candidate brings hands-on leadership in contract security, with proven ability to mentor branch leaders, analyze metrics, manage staffing, and ensure compliance with regulations. Willingness to travel required.