Security Operations Leader | Multi-Site & Client-Focused

DSI Security Services; Albany (GA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Paid Vacation & Holidays

Life Insurance

401(k)/403(b) Plan

Ongoing Training & Development

Job summary

DSI Security Services is seeking an experienced Security Operations Manager to oversee day-to-day security operations across multiple client locations, ensuring exceptional service, employee engagement, and operational efficiency. The ideal candidate has leadership experience managing security personnel, strong communication skills, and the ability to build client relationships in a fast-paced environment.

This is a full-time, on-site leadership role with potential for growth and development

Qualifications

• Minimum of two years supervisory or management experience.
• Background in contract security, military, law enforcement, or related leadership.
• Strong written and verbal communication skills.

Responsibilities

• Serve as the primary liaison between DSI and assigned client accounts, ensuring high-quality security services and client satisfaction.
• Oversee daily security operations across assigned locations, including staffing, scheduling, payroll oversight, compliance, and post coverage.
• Lead, coach, and support Security Officers, Shift Supervisors, and Site Supervisors to ensure operational success and professional development.
• Assist with recruiting, interviewing, onboarding, and retention initiatives to maintain appropriate staffing levels.
• Conduct site visits, inspections, and performance evaluations to ensure compliance with client expectations and company standards.
• Respond to operational issues, incidents, emergencies, and client concerns in a timely and professional manner.
• Maintain accurate documentation, reports, and communication related to scheduling, personnel actions, incidents, and operational activities.
• Promote a culture of safety, accountability, professionalism, and customer service excellence.
• Ensure all assigned personnel are properly trained and compliant with company policies and post instructions.
• Build strong working relationships with clients, employees, and branch leadership.

Skills

Supervisory experience

Leadership

Communication

Recruiting

Payroll oversight

Education

High School Diploma

Job description

DSI Security Services is seeking an experienced Security Operations Manager to oversee day-to-day security operations across multiple client locations, ensuring exceptional service, employee engagement, and operational efficiency. The ideal candidate has leadership experience managing security personnel, strong communication skills, and the ability to build client relationships in a fast-paced environment.

This is a full-time, on-site leadership role with potential for growth and development