Regional Sales & Operations Leader - Southern CA & AZ

Certus Pest; Chandler (AZ); On-site; USD 120,000 - 170,000; Full time

Job summary

Certus Pest is seeking a Region Manager to lead a network of branches across Southern California and Arizona. You will manage Area Managers and Branch Managers, drive regional sales and service performance, and ensure safety, compliance, and operating profit targets.

You’ll partner with Talent Acquisition and branch leadership on workforce planning, recruiting, onboarding, and training while stewarding regional budgets and inventories.

Qualifications

• Minimum of 5 years’ progressive service industry and/or sales management experience, including P&L responsibility.
• Experience managing and developing managers; ability to travel throughout the region.
• Ability to pass a seven-year criminal background check, substance abuse testing, and three-year motor vehicle report.

Responsibilities

• Lead and develop Area Managers and Branch Managers across a region to meet goals.
• Drive regional sales performance through planning, coaching, and consistent execution.
• Own regional financial performance including P&L, budgets, and forecasts.
• Conduct branch visits and performance reviews to ensure quality service and safety.
• Oversee escalated customer issues and ensure timely resolutions.
• Collaborate with HR on staffing, onboarding, and retention.
• Ensure fleet, equipment, and inventory compliance across branches.
• Manage regional controllable expenses and payroll accuracy within budgets.
• Ensure compliance with policies and implement corrective actions when needed.
• Coach direct reports to build leadership succession and regional growth.

Skills

Leadership

Strategic planning

Communication

Problem-solving

Education

General Household Pest and Rodent Control License

Job description

Certus Pest is seeking a Region Manager to lead a network of branches across Southern California and Arizona. You will manage Area Managers and Branch Managers, drive regional sales and service performance, and ensure safety, compliance, and operating profit targets.

You’ll partner with Talent Acquisition and branch leadership on workforce planning, recruiting, onboarding, and training while stewarding regional budgets and inventories.