Regional Route Sales & Delivery Specialist

Community Coffee; Memphis (TN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Employee assistance program

Short-term disability

Long-term disability

Job summary

Community Coffee Company in Memphis, TN seeks a Region Route Relief Representative to maintain operations across multiple locations by providing reliable relief coverage for delivery and sales routes. This dynamic role involves executing deliveries, supporting product merchandising, maintaining brewing equipment, and cultivating strong customer relationships.

You will deliver products, supervise inventory, collect payments, and help train new team members while ensuring high service standards.

Qualifications

• High school diploma or equivalent.
• 1 year of relevant customer service and/or sales experience.
• DSD route sales and cold calling experience preferred.
• Must be at least 21 years of age.
• Valid driver’s license required; a CDL may be required for some work locations.
• DOT medical certification required.
• Successful completion of a pre-employment physical.
• Internal Only: Experience with Community Coffee may fulfill this requirement with approval from HR.

Responsibilities

• Collaborates with Sales Managers to proactively plan route relief schedules.
• Provides route coverage by delivering products, equipment, and supplies to existing customers.
• Trains new team members in Grocery and Coffee Service Divisions, including merchandisers, delivery drivers, and route sales representatives.
• Promotes product growth by soliciting additional purchases from current customers.
• Collects payments from customers and ensures proper documentation.
• Maintains appropriate product selection and inventory levels for each account.
• Records and updates all sales, inventory, and delivery data accurately.
• Loads and manages inventory on company delivery vehicle.
• Monitors product freshness and ensures proper rotation on customer shelves.
• Ensures high levels of customer satisfaction through service excellence.
• Maintains and services coffee brewing equipment during route stops.
• Participates in tradeshows and special events to promote company products and services.
• Manages daily bank deposits for assigned routes.
• Cleans delivery vehicle and conducts routine maintenance checks.

Skills

Customer service

Sales experience

Route sales

Delivery driver

CDL preferred

Education

High school diploma or equivalent

Job description

Community Coffee Company in Memphis, TN seeks a Region Route Relief Representative to maintain operations across multiple locations by providing reliable relief coverage for delivery and sales routes. This dynamic role involves executing deliveries, supporting product merchandising, maintaining brewing equipment, and cultivating strong customer relationships.

You will deliver products, supervise inventory, collect payments, and help train new team members while ensuring high service standards.